ConnectWise SIEM vs. Splunk Cloud Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise SIEM
Score 0.0 out of 10
N/A
ConnectWise now offers SIEM, powered by Perch, presenting an alternative to expand the user's security perspective to both prevention and detection. The solution includes comprehensive SIEM software that streamlines safety and security across the user's network without additional full-time employee costs or complicated implementations.N/A
Splunk Cloud Platform
Score 7.9 out of 10
N/A
Splunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
Pricing
ConnectWise SIEMSplunk Cloud Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise SIEMSplunk Cloud Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise SIEMSplunk Cloud Platform
Features
ConnectWise SIEMSplunk Cloud Platform
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
ConnectWise SIEM
-
Ratings
Splunk Cloud Platform
9.0
Ratings
15% above category average
Centralized event and log data collection00 Ratings9.00 Ratings
Correlation00 Ratings9.70 Ratings
Event and log normalization/management00 Ratings9.70 Ratings
Deployment flexibility00 Ratings9.00 Ratings
Integration with Identity and Access Management Tools00 Ratings9.30 Ratings
Custom dashboards and workspaces00 Ratings9.70 Ratings
Host and network-based intrusion detection00 Ratings8.60 Ratings
Data integration/API management00 Ratings8.60 Ratings
Behavioral analytics and baselining00 Ratings9.00 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.30 Ratings
Response orchestration and automation00 Ratings8.00 Ratings
Reporting and compliance management00 Ratings8.70 Ratings
Incident indexing/searching00 Ratings9.30 Ratings
User Ratings
ConnectWise SIEMSplunk Cloud Platform
Likelihood to Recommend
-
(0 ratings)
9.9
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
7.2
(0 ratings)
User Testimonials
ConnectWise SIEMSplunk Cloud Platform
Likelihood to Recommend
No answers on this topic
I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!
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Pros
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  • With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
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Cons
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  • Some of their more advanced features, like ITSI, Machine Learning, or Security Analytics, can be very challenging to setup and configure.
  • Splunk Cloud support has been a challenge in the past. They are getting better, but they have had problems responding in a timely manner to issues.
  • These are only some minor observations of things I have had to deal with. In general, Splunk is a solid product that is fantastic to use.
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Likelihood to Renew
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Ease of use and have all the features we need
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Usability
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What it does well:
- Powerful SPL query language for advanced users
- Excellent visualization dashboards
- Comprehensive documentation and community support
Where it needs work:
- Steep learning curve for SPL syntax
- Non-Intuitive UI for beginners
- Complex administration and data model configuration
- Search performance degrades with poor query optimization
Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.
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Support Rating
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Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
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Alternatives Considered
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Microsoft Dynamics is far more complex and far more costly to implement and configure in comparison to Splunk. It can be useful for integrations into existing Microsoft databases. Grafana is quick and easy to deploy and configure. However, it lacks the scale required for an enterprise of our size. It is great for smaller test cases.
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Return on Investment
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  • Splunk Cloud has had a positive ROI in helping more efficiently track the cause of Help Desk Tickets.
  • The billing model which is based on the amount of data from logs uploaded doesn't alert if a threshold is approaching. This can have a negative ROI.
  • The training that I have taken while in-depth and focused is pretty expensive.
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ScreenShots