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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score8.4 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    Responsive

    Score8 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    ConnectWise CPQResponsive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise CPQResponsive
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise CPQResponsive
    Considered Both Products
    ConnectWise
    No answer on this topic
    Responsive (formerly RFPIO)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    ConnectWise CPQResponsive
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and Responsive
    Feature
    ConnectWise CPQ
    9.4
    43 Ratings
    8% above category average
    Responsive
    -
    Ratings
    Quote sharing/sending10.043 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings
    Configuration options10.041 Ratings00 Ratings
    Pricing rules10.042 Ratings00 Ratings
    Price adjustment10.043 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings
    Guided selling/Sales portal8.037 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings
    CPQ-CRM integration10.040 Ratings00 Ratings
    Attachments to quotes10.040 Ratings00 Ratings
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of ConnectWise CPQ and Responsive
    Feature
    ConnectWise CPQ
    -
    Ratings
    Responsive
    7.4
    17 Ratings
    8% below category average
    Proposal branding00 Ratings8.011 Ratings
    Proposal templates00 Ratings5.014 Ratings
    Proposal content library updates00 Ratings9.017 Ratings
    Guided proposal creation00 Ratings8.09 Ratings
    Searchable proposal database00 Ratings7.017 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of ConnectWise CPQ and Responsive
    Feature
    ConnectWise CPQ
    -
    Ratings
    Responsive
    7.4
    17 Ratings
    9% below category average
    RFP management & response00 Ratings8.017 Ratings
    Proposal collaboration & approval00 Ratings8.016 Ratings
    User permissions/proposal editing controls00 Ratings9.016 Ratings
    Sales proposal workflow00 Ratings6.011 Ratings
    Proposal automation user interface00 Ratings6.016 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of ConnectWise CPQ and Responsive
    Feature
    ConnectWise CPQ
    -
    Ratings
    Responsive
    8.0
    13 Ratings
    1% below category average
    Proposal distribution00 Ratings8.010 Ratings
    Interactive proposals00 Ratings8.07 Ratings
    Proposal content tracking00 Ratings8.011 Ratings
    Best Alternatives
    ConnectWise CPQResponsive
    Small Businesses
    QuoteWerks
    Score9.4 out of 10
    Qwilr
    Score9 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    Salesforce Revenue Cloud
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise CPQResponsive
    Likelihood to Recommend
    10.0
    (49 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    8.7
    (16 ratings)
    Usability
    9.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (8 ratings)
    9.8
    (16 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise CPQResponsive
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search. 2. Excel responses work very well in RFPIO. 3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this. 4. We have yet to master the template.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Read full review
    Responsive (formerly RFPIO)
    UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively.
    Incentivized
    Read full review
    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    The team at RFPIO is extremely responsive. If I email our account manager or report a bug, I usually hear back within two hours. Additionally, they are quick to make software adjustments based on customer requests and needs. We had a really complicated Excel sheet that their team ended up having to upload for me because of the amount of manual work I was doing. Based on that, they updated the software within two release cycles to make the process more automated, so that future Excel uploads would be more streamlined. I have also had several suggestions implemented rather quickly, and they don't hesitate to reach out for clarification when needed.
    Read full review
    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    Incentivized
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    Responsive (formerly RFPIO)
    RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly and very easy to navigate. Their Answer library is simple and far less complex than Qvidian/Inland. Little to no learning curve.
    Incentivized
    Read full review
    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • I don't have access to the actual ROI data, but we would continue to invest in RFPIO as a company only if it were providing us with the results to win RFPs.
    • RFPIO makes the task of filling out RFP responses much faster for me.
    • RFPIO helps our team be able to divide out RFP chores easily, because we know we all have access to the same high-quality source for information.
    Incentivized
    Read full review
    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order