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ConnectWise Cloud Backup vs. VMware Cloud Director

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score6.3 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    VMware Cloud Director

    Score8.6 out of 10
    N/AVMware Cloud Director (formerly vCloud Director) is a cloud service-delivery platform used by cloud providers to operate and manage cloud-service businesses. The vendor states that by using VMware Cloud Director, cloud providers deliver secure, efficient, and elastic cloud resources to thousands of enterprises and IT teams across the world.N/A
    Pricing
    ConnectWise Cloud BackupVMware Cloud Director
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupVMware Cloud Director
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ConnectWise Cloud BackupVMware Cloud Director
    Likelihood to Recommend
    8.9
    (2 ratings)
    10.0
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise Cloud BackupVMware Cloud Director
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
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    VMware by Broadcom
    If you have a lot of customers that all need to have a separate place to work in, without the possibility of getting in each other way, and you want to safe yourself a lot of work. Than I strongly recommend you Cloud director. Ofcourse, only if you have a VMware environment as your working environment. If you just have a small group of customers and you can easily handle the work that's coming from it, then it is overkill to add cloud director to your environment. In a later station, you can always introduce cloud director (so tis never to late if you still want to use it)
    Incentivized
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    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
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    VMware by Broadcom
    • Building virtual racks
    • Managing the customers' network and security
    • Simplicity but the completeness of IaaS solution
    • Integration with major software providers
    Incentivized
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    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
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    VMware by Broadcom
    • The add-on/extension required on the internet browser sometimes are difficult to get working at first. We've experience instances where the add-on/extension latest versions will not work and have to downgrade to an older version.
    • The server console lacks features and tools. For example it would be useful to have a copy and paste tool or a file upload tool.
    • The vCloud Director management site uses Adobe Flash, which makes it impossible to use on a mobile device.
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    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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    VMware by Broadcom
    vCloud Director is definitely my favorite as far as cloud managers. The only thing that compares is Cisco UCS Director, but it has slightly different functionality and purpose. I understand why a lot of clients still go with vCloud Director even though VMware intends to sunset it
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    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
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    VMware by Broadcom
    • Saves a lot of time, and time is money
    • Stable, so little to non downtime
    • With P1 , good support
    Incentivized
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    ScreenShots