ConnectALL vs. Workato

It was so easy to set up! I explain ConnectAll to be like a Wagon Wheel. Once you get the hub, you only order the spokes that you need. The interface for configuring integrations and mapping fields is simple and intuitive. The support team is BAR NONE in the industry! Fast response, personal service.

Incentivized

Well Suited

• Business Process Work Flows, File Management, Small/Medium # of Records Queried (<~1000)
• Closing a sales deal in system one kicks off work flows in system two for implementation
• Notification of key events in system one via text, outlook event, etc
• While I note management of two-way integrations needs improvement, it is a strength of Workato and easier to set up here than in any other tool.
• Support for connectors business processes require (Docusign, Dropbox, Outlook, Quick Base, Salesforce, etc)

Needs Improvement -

• Management of two-way integrations. It's often a bit of a struggle to create the appropriate fields in both systems to ensure redundant jobs are not run nor infinite loops created. That said, Workato does provide some documentation to counter this.
• Working with Large Data Sets (1000+)

Incentivized

• It works fast - less than a minute to sync records between systems.
• It is easy configurable, you don't need to have any specific technical knowledge.
• It has very good operational support - your questions and issues are solved with high priority.
• It is user friendly - even if you are not an IT, it is intuitive.

Incentivized

• Workato is very easy to pick up and use. You'll be creating complex recipes within days. The UI, workflow, formulas, and other features are very intuitive.
• Workato is very powerful. The native connectors it has to hundreds of software already, allows users to make substantial automation and integrations, but the HTTP connector makes it seem like it has no boundaries. If you are using software that isn't a native Workato connector but it has an API, you can use their HTTP connector to make calls to and from.
• Workato is always making improvements to its platform. This includes adding more connectors, more features, updating current connectors to be more powerful, or expanding on other tools it offers.

• Slow performance, when there are lot of projects.
• Sometimes the Create/Update could be more at the field level. I'd like to be able to clone an Application Link and then just change the initial configuration (our field mappings are pretty consistent).
• Want to have more integration solutions, e.g., MS Project Online, SharePoint, or other MS Tools?

Incentivized

• Customization has a bit of a learning curve associated with it. Be prepared to expand your programming knowledge for any deep customization, however having the option to customize is critical
• Online training material is out there, but can be a bit cumbersome to read through and retain. More straight-forward online training material would help 10 fold

We need to develop Enterprise Application Integrations and Workato was not designed for this

Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Incentivized

We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

ConnectALL has the best support mechanism among all these alternatives, and its value for money and with ConnectALL ROI(return of investment) is visible from the time you start using it.

Incentivized

We found Workato to be easier to use, more powerful and more robust than other solutions we tested at the time. It simply does the trick and allowed us to implement all that we needed in all the precise details we needed. It gave us all the power, flexibility and autonomy we needed without bogging us down with unjustified complexity. Workato came through for us and that's why we keep using it after three intense years.

• ConnectALL replaced all the manual work that was done before with an automated scheduled mechanism.
• Improvements in time management, improved delivery times, and definitely increased revenue generation.
• This software eliminates confusion and errors. It also automatically detects and resolve conflicts.

Incentivized

• Workato is an unusual type of software in that it’s very much middle-wear, which means it’s extra important for stake holders in your company (especially those who won’t be interacting with Workato on a daily basis) to see the ROI that Workato can provide. Typically ROI is in developer time, as well as replacements for other SaaS tools. For our team, we move 2X as fast and need 1/2 the developers, so the ROI is just incredible.