Conga Sign vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Sign
Score 7.8 out of 10
N/A
Conga now offers electronic signature, via Conga Sign.N/A
SignRequest, now part of Box
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
Conga SignSignRequest, now part of Box
Editions & Modules
No answers on this topic
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
Conga SignSignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsFor text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
Conga SignSignRequest, now part of Box
Best Alternatives
Conga SignSignRequest, now part of Box
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.4 out of 10
DocuSign
DocuSign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga SignSignRequest, now part of Box
Likelihood to Recommend
6.0
(0 ratings)
8.0
(0 ratings)
Usability
2.0
(0 ratings)
10.0
(0 ratings)
Support Rating
10.0
(0 ratings)
8.8
(0 ratings)
User Testimonials
Conga SignSignRequest, now part of Box
Likelihood to Recommend
It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.
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It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest!
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Pros
  • Agreements are sent digitally which reduces the time to get printed document.
  • The user has the option to forward to a relevant party where he might not be the correct person.
  • Reduces the turnaround was taking signatures from multiple stakeholders can be done digitally.
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  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
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Cons
  • Some businesses still don't consider digital signing of critical documents a legit way.
  • Conga sign still doesn't allow sending of multiple files for signing.
  • There is a slight rendering time we have noticed while the customer opens the document which can be reduced.
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  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
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Usability
We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.
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I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Support Rating
Conga's success team was excellent and very responsive.
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Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Alternatives Considered
Conga Sign works with our existing Salesforce environment. We also use other Conga products such as Batch and Trigger, and Composer. Because of our existing Conga products, Sign was able to be implemented with minimal setup time as users were already familiar the Conga environment and knew what to expect
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When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors.
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Return on Investment
  • We are growing our Strategic Partners and each requires a signed agreement, very essential to growing our business
  • We need to update our Plan Administration agreements and having automation for getting and tracking all of the signatures is vital
  • Conga Sign is good enough for all our use cases so we don't have to worry about using 3 or 4 solution platforms to gather signatures.
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  • We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs.
  • The cost was low enough where we did not feel it would be overly expensive with a growing sales team.
  • It allowed us to quickly get set up, and get e-signed contracts out to customers.
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ScreenShots

Conga Sign Screenshots

Screenshot of A signature solution for SalesforceScreenshot of Signing Simplified - transaction creation with the click of a buttonScreenshot of Setup - pulls in customer dataScreenshot of Signs From Any Device - eSignature for every scenarioScreenshot of Matches Company BrandingScreenshot of Automates the Revenue Process - automates eSignature

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes