Conga Sign vs. Foxit eSign

It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.

Incentivized

eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!

Incentivized

• Agreements are sent digitally which reduces the time to get printed document.
• The user has the option to forward to a relevant party where he might not be the correct person.
• Reduces the turnaround was taking signatures from multiple stakeholders can be done digitally.

Incentivized

• The learning curve is faster compared to the last software we used.
• It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
• It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
• Making changes to the documents is fast and easy.

• Some businesses still don't consider digital signing of critical documents a legit way.
• Conga sign still doesn't allow sending of multiple files for signing.
• There is a slight rendering time we have noticed while the customer opens the document which can be reduced.

Incentivized

• User documentation could be better.
• Requiring the field coding to be hidden makes it difficult to make adjustments.
• I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
• If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.

Incentivized

The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.

Incentivized

We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.

Incentivized

Super simple - needs almost no instructions to setup and use

Conga's success team was excellent and very responsive.

Incentivized

eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.

Incentivized

There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!

Conga Sign works with our existing Salesforce environment. We also use other Conga products such as Batch and Trigger, and Composer. Because of our existing Conga products, Sign was able to be implemented with minimal setup time as users were already familiar the Conga environment and knew what to expect

Incentivized

Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!

Incentivized

• We are growing our Strategic Partners and each requires a signed agreement, very essential to growing our business
• We need to update our Plan Administration agreements and having automation for getting and tracking all of the signatures is vital
• Conga Sign is good enough for all our use cases so we don't have to worry about using 3 or 4 solution platforms to gather signatures.

Incentivized

• Creating a document that is easy for a client to understand and complete is a game changer. We are already experiencing a higher document completion rate than when we were with either DocuSign or Adobe (echosign)
• With the number of completed documents on the rise with our company, having the incredible pricing structure that eSign Genie offers is a huge money saver for us
• Not having to spend so much time with clients explaining how to complete the forms is saving us huge in customer support cost.