Conga CPQ vs. Salesforce Mobile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CPQ
Score 8.5 out of 10
N/A
Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also helps to maintain a single price book, discounting structure, and quoting structure across all channels. With an API-first approach, configuration, pricing, or quoting capabilities that can…N/A
Salesforce Mobile
Score 7.0 out of 10
N/A
Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.N/A
Pricing
Conga CPQSalesforce Mobile
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga CPQSalesforce Mobile
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga CPQSalesforce Mobile
Features
Conga CPQSalesforce Mobile
CPQ
Comparison of CPQ features of Product A and Product B
Conga CPQ
8.5
Ratings
2% below category average
Salesforce Mobile
-
Ratings
Quote sharing/sending8.80 Ratings00 Ratings
Product configuration8.60 Ratings00 Ratings
Configuration options8.60 Ratings00 Ratings
Pricing rules8.00 Ratings00 Ratings
Price adjustment8.10 Ratings00 Ratings
Purchase history and open contracts8.40 Ratings00 Ratings
Guided selling/Sales portal8.00 Ratings00 Ratings
CPQ reporting & analytics7.10 Ratings00 Ratings
CPQ-CRM integration9.30 Ratings00 Ratings
Attachments to quotes9.40 Ratings00 Ratings
Order capturing8.70 Ratings00 Ratings
Best Alternatives
Conga CPQSalesforce Mobile
Small Businesses
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Salesflare
Salesflare
Score 6.0 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Lead411
Lead411
Score 9.1 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.3 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CPQSalesforce Mobile
Likelihood to Recommend
8.4
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.9
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
9.9
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Conga CPQSalesforce Mobile
Likelihood to Recommend
Conga CPQ is flexible in the price setup. We achieve a lot of customized pricing setups using CPQ. Usage flowing into billing works well also. The Conga cart is a huge painpoint for us. We bill each route and trip we run individually so we have a very large amount of manual, complex cart configuration.
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I rated a 7 because I personally like to use the desktop version over the mobile version. The app is great when I'm away from my computer but that's really the extent of my usage. I prefer the larger screen and easier navigation over the mobile version. Though I would highly suggest it for someone that's more on the go.
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Pros
  • Fully integrated with Salesforce.com. Allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities.
  • Supports integration with Avalara for Sales Tax and Docusign for E-Signature.
  • Supports the quoting of product that requires customization that results in a dynamic cost, MSRP and customer price.
  • Significant amount of R&D is being invested in to the platform. Many of the items on our wish list have already been incorporated as a standard feature or on the near term roadmap.
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  • The ability to construct lead list for various marketing channels and have our staff prioritize calls. It's simple to use, just has to be set up once, and it's safe.
  • The most important aspect of this app is that all of its features are incredible, especially the reporting capabilities and the ability to quickly input customer information.
  • The app allows sales reps to focus on opportunities while on the field. The app has a feature that allows you to set up quick action for a variety of tasks.
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Cons
  • The GUI design of Apttus is configurable but prescriptive. If you want a very specific look and feel, it will take some effort to do so. There have been some modern design updates recently using AngularJS. Check it out to see if it works for you.
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  • It's pretty complex to use and not very straightforward as to where everything is and how to access.
  • Search function needs to be enhanced. Finding accounts in the desktop version is simple and accurate. With mobile, not so much.
  • It should be more customizable to enhance features frequently used.
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Likelihood to Renew
It is a stable repository management tool but needs to upgrade its search engine to make it more efficient and user friendly. There can be an advanced search option which allows me to find agreements based on Contract numbers, Company name and Agreement Type as well as by affiliates
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We have to have it !! We love the product and most of us use it everyday - many times daily !!
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Usability
Conga CPQ is a great tool but lacks good support and [a] very limited knowledge base which doesn't include day to day errors which users face, thus leading us to support and take more time in turn. Also cart performance can be improved drastically which will enhance the user experience as the user doesn't have to wait for the pricing.
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Salesforce Mobile is very useful to our organization. This makes the job of an agent more convenient. We can easily access it on our mobile phones. When you need an update for a certain lead, you can simply check it using your phone, you don't need to spend more time opening it on your computer or laptop.
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Reliability and Availability
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
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No answers on this topic
Support Rating
We had to use an outside vendor to implement the software and we paid them for a while during the initial choppy months. I was learning as I went along and then we could occasionally reach out to Salesforce if we really needed to. I think the support is there, but you obviously have to pay for it if the admin team doesn't have enough experience.
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I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
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Online Training
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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No answers on this topic
Implementation Rating
You need to have IT involved. The implementation partner downplayed the role that IT would have to play. We needed data migration, user set-up, customizations within Apttus for legacy migrations. Luckily we had a developer on our staff for Salesforce.com.
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It went great - need more discovery next time
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Alternatives Considered
It has been too long for me to remember all the various CPQ products we evaluated. But our short list came down to Salesforce CPQ and and Conga CPQ. At the time, we considered them both pretty close to equivalent solutions for meeting our needs, so negotiation mainly came down to price of the solution, and estimates to implement. Now that we are migrating to Lightning, the balance has tipped very strongly in Salesforce CPQ's favour.
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I haven't tried another service yet, therefore I can't give a comparative example from another software. Nevertheless, I can say that the experience that I had so far is pretty amazing. I am able to do things for my job without the need of a laptop, like I can be walking around a city where I am visiting potential clients and check all the data that we have on the way there. It really boosts my productivity.
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Return on Investment
  • It cost the company almost $1million in 3 years of licensing. It then cost us the business to implement it in 2.5 years over $5 million dollars internally with resourcing involved to roll out globally. There was no ROI, that was just to implement it as the business continues to not adopt the product.
  • The adoption level of the product is ~25% of the business actually using the product.
  • Business areas ended up hiring and spending something near $150k/year in human resources to use the system for the sales team because of the low adoption.
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  • Reduces the amount of times i need to get in the computer during weekends (to check stuff)
  • Reduces the heaviness of my bag when im doing field sales
  • no negatives, if it had i would just do it in the computer
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ScreenShots

Conga CPQ Screenshots

Screenshot of Unlimited Product Capability - Can validate any combination of rules & constraints with an unlimited number of configuration attributes​.Screenshot of Model & deploy any pricing structure or strategy​ - pricing intelligence & discounting rules​ and profitability insights ​& margin visibility​Screenshot of Simple to complex product & pricing configurations​Screenshot of Helps sellers to quote accurately and spend less time selling, no matter how complex a business becomes.