Conga CLM vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
Coupa
Score 7.9 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.
$499
per year
Pricing
Conga CLMCoupa
Editions & Modules
No answers on this topic
Premium Support
$499+
per year
Verified
$549
per year
Advanced
$4800
per year
Registered
Free
Offerings
Pricing Offerings
Conga CLMCoupa
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
Conga CLMCoupa
Features
Conga CLMCoupa
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.0
Ratings
0% above category average
Coupa
-
Ratings
Contract creation9.20 Ratings00 Ratings
Contract templates7.60 Ratings00 Ratings
Clause library/saved fields7.80 Ratings00 Ratings
Guided logic7.40 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
7.6
Ratings
9% below category average
Coupa
-
Ratings
Contract sharing8.10 Ratings00 Ratings
Contract editing9.00 Ratings00 Ratings
Collaborating on contracts7.30 Ratings00 Ratings
MS Word plug-in5.70 Ratings00 Ratings
Approval process7.60 Ratings00 Ratings
Interdepartmental workflows7.80 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.6
Ratings
4% above category average
Coupa
-
Ratings
Contract database8.60 Ratings00 Ratings
Contract search8.60 Ratings00 Ratings
Contract milestone reminders & alerts8.40 Ratings00 Ratings
Custom contract reports8.40 Ratings00 Ratings
Tracking contract status8.40 Ratings00 Ratings
Compliance check7.80 Ratings00 Ratings
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Conga CLMCoupa
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User Ratings
Conga CLMCoupa
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
10.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Conga CLMCoupa
Likelihood to Recommend
With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
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Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
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Pros
  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
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  • A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
  • Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.
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Cons
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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  • With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
  • I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
  • Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
  • I'm considering not to accept purchase orders that require invoicing through Coupa.
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Likelihood to Renew
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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I love using coupa but i'm not the decision maker in this regard.
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Usability
The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
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-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
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Reliability and Availability
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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No answers on this topic
Performance
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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No answers on this topic
Support Rating
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
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In-Person Training
Conga University is very well made. Loved it!
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The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
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Online Training
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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No answers on this topic
Implementation Rating
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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No answers on this topic
Alternatives Considered
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
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Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.
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Scalability
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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No answers on this topic
Return on Investment
  • Vendor onboarding process has been so much faster and better, resulting in more buisness and revenue. It's a bit costly but has also increased our overall ROI.
  • Conga’s version control and clause consistency helped us to reduce the post signing disputes. That’s saved us a few awkward calls and trouble.
  • Better resource optimization buisness decisions with the live dashboard, also leading to increased revenue and growth.
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  • The Sourcing Module has returned our investment 23 times on an annualized basis.
  • We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
  • Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.
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ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.