Conga CLM vs. ContractZen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
ContractZen
Score 9.4 out of 10
N/A
ContractZen's Governance Cloud for SMBs features a board portal, entity management, contract management, virtual data rooms (VDR), and more – powered by AI. ContractZen was built to speed up operations, minimize risks, and maximize company value in due diligence situations.
$9.50
per month (billed annually) per user
Pricing
Conga CLMContractZen
Editions & Modules
No answers on this topic
Standard
$9.50
per month (billed annually) per user
Advanced
$27
per month (billed annually) per user (5 user minimum)
Custom
Contact Sales
for large organizations with over 50 users
Offerings
Pricing Offerings
Conga CLMContractZen
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing TransparencyContractZen offers a Custom Plan designed for organizations with more than 50 users. This plan includes all features from the Advanced Plan, with the added benefit of customization to meet any specific business needs. Pricing follows a user-based licensing model, where fees are calculated per user and billed annually. The pricing for the Custom Plan is determined based on the size, requirements, and scope of the organization. ContractZen works with each customer to tailor the plan to best fit their governance and compliance needs. ContractZen can be set up independently through the ContractZen website, Microsoft AppSource, or Azure Marketplace. Every new account includes a 30-day free trial with full access to all features—no credit card required.
More Pricing Information
Community Pulse
Conga CLMContractZen
Features
Conga CLMContractZen
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.0
Ratings
0% above category average
ContractZen
-
Ratings
Contract creation9.20 Ratings00 Ratings
Contract templates7.60 Ratings00 Ratings
Clause library/saved fields7.80 Ratings00 Ratings
Guided logic7.30 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
7.5
Ratings
10% below category average
ContractZen
-
Ratings
Contract sharing8.00 Ratings00 Ratings
Contract editing9.00 Ratings00 Ratings
Collaborating on contracts7.20 Ratings00 Ratings
MS Word plug-in5.60 Ratings00 Ratings
Approval process7.60 Ratings00 Ratings
Interdepartmental workflows7.80 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.6
Ratings
4% above category average
ContractZen
8.3
Ratings
0% above category average
Contract database8.60 Ratings9.70 Ratings
Contract search8.60 Ratings9.40 Ratings
Contract milestone reminders & alerts8.30 Ratings9.00 Ratings
Custom contract reports8.30 Ratings5.30 Ratings
Tracking contract status8.40 Ratings00 Ratings
Compliance check7.80 Ratings00 Ratings
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Conga CLMContractZen
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Score 7.5 out of 10
Medium-sized Companies
Jotform
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Score 8.5 out of 10
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Score 8.5 out of 10
Enterprises
DocuSign CLM
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Score 8.2 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMContractZen
Likelihood to Recommend
8.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
9.1
(0 ratings)
Usability
10.0
(0 ratings)
9.7
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
9.3
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.1
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Conga CLMContractZen
Likelihood to Recommend
With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
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This is a big step up from our use of an Excel spreadsheet to manage hundreds of clients. There is more functionality in the product than we are currently using. It would be useful to learn from others how they are using the tool as we might discover some improved efficiency that we haven't considered.
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Pros
  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
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  • Download of all entries
  • Reminders
  • Searchability indexes
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Cons
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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  • No contract lifecycle management.
  • Governance may not be adequate for large organizations.
  • Sign-in with SSO or without SSO can be improved; it's a bit confusing for new users.
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Likelihood to Renew
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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The inexpensive ContractZen saves time and money and is a joy to use
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Usability
The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
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Good product.
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Reliability and Availability
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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No answers on this topic
Performance
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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No answers on this topic
Support Rating
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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Have not needed much but available when I do have questions
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In-Person Training
Conga University is very well made. Loved it!
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No answers on this topic
Online Training
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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No answers on this topic
Implementation Rating
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
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Alternatives Considered
We looked at several contract management tools like Adobe Acrobat Sign for business, dousign cl, and Ironclad before choosing conga clm. While each had its strengths, conga clm stood out because of its powerful automation, deep Salesforce integration , and flexible setup options. Unlike the others it offers a complete solution everything from creating and approving contracts to getting the signed all in one place. It turned out to be the best fit for our growing company since it handles complex processes easily and keeps everyone across departments on the same page.
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The barrier of entry with ContractZen was so low. Competition offered a paid proof-of-concept, multiple sales call, and pre-sales analysis for which we had no time and had low interest. ContractZen gave us a demo in 30 minutes, gave me an account and walked me through the product. The cost was significantly lower. Yes, features were fewer in ContractZen but the features were the right ones we needed. Security of the system was adequate and it was cloud-based, which meant we didn't have to maintain servers on premise. Onboarding was easy and describing the system to others to get buy-in was exceptionally easy.
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Scalability
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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No answers on this topic
Return on Investment
  • Vendor onboarding process has been so much faster and better, resulting in more buisness and revenue. It's a bit costly but has also increased our overall ROI.
  • Conga’s version control and clause consistency helped us to reduce the post signing disputes. That’s saved us a few awkward calls and trouble.
  • Better resource optimization buisness decisions with the live dashboard, also leading to increased revenue and growth.
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  • I have saved 50% of my time when managing and sharing bids and agreements.
  • I'll never miss a contract end date - ContractZen has already saved 15% of my total annual contract value.
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ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy

ContractZen Screenshots

Screenshot of Contract ManagementScreenshot of Contract CardScreenshot of Board PortalScreenshot of Meeting overview pageScreenshot of Entity Management chart viewScreenshot of AI Assistant interface