Conga Composer vs. PaperTrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 9.6 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.N/A
PaperTrail
Score 8.0 out of 10
N/A
PaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A
Pricing
Conga ComposerPaperTrail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga ComposerPaperTrail
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga ComposerPaperTrail
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Conga ComposerPaperTrail
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Medium-sized Companies
Foxit PDF Editor
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Score 9.4 out of 10
Enterprises
DocuSign
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Score 8.3 out of 10
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga ComposerPaperTrail
Likelihood to Recommend
9.7
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
8.9
(0 ratings)
-
(0 ratings)
Usability
7.5
(0 ratings)
9.0
(0 ratings)
Availability
3.6
(0 ratings)
-
(0 ratings)
Performance
3.6
(0 ratings)
7.0
(0 ratings)
Support Rating
5.5
(0 ratings)
-
(0 ratings)
Implementation Rating
3.7
(0 ratings)
-
(0 ratings)
Configurability
1.8
(0 ratings)
-
(0 ratings)
Ease of integration
2.7
(0 ratings)
9.0
(0 ratings)
Product Scalability
3.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(0 ratings)
-
(0 ratings)
Vendor pre-sale
3.3
(0 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerPaperTrail
Likelihood to Recommend
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
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It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.
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Pros
  • It allows us to generate multiple documents at once using batch generation. This simple automation saves a lot of time for our team.
  • Its very user friendly. Even a newbie can simply generate document by clicking a button once this is setup by the admin.
  • Integrate Conga Sign with Conga Composer and it will automatically sent for e- signature once generated saving lot of time. we previously had to wait a lot for the signature.
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  • Makes keeping similar types of logs together. ie: app vs server
  • Searching logs is extremely easy. Finding what you're looking for is extremely easy.
  • Setting up new applications or servers is extremely simple as well.
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Cons
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
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  • PaperTrail could improve how they handle hitting plan limits
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Likelihood to Renew
We most likely will renew conga because of it's strong salesforce integration and we're so engrained into it with all of our different brands and products/services. It would take a lot of time, money and resources to switch to something else.
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No answers on this topic
Usability
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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PaperTrail is extremely easy to use. Engineers can open the web console and begin tailing or searching logs. Simple searches are very intuitive; you may need to consult their documentation to write more complex queries. It is also very easy to configure alerts for specific log events. Configuring log collection with PaperTrail is simple.
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Reliability and Availability
It was available, it just didn't always work depending on what glitches were happening within our app
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No answers on this topic
Performance
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Pages loads quickly. The only thing I would like the team to improve is the way we are able to navigate between app groups It is easy but doesn't respond as quickly as I would like.
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Support Rating
As a conga parter we have created more than 50+ cases with conga support and many times we have got the answers on the chat support itself. A very effective knowledge base and conga university give you all the study material to enhance your product knowledge. Conga support has been very effective and has always responded quickly to questions and issues
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No answers on this topic
Implementation Rating
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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No answers on this topic
Alternatives Considered
We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.
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Amazon CloudWatch logging is integrated with most Amazon products out-of-the-box. Both offer web consoles for searching logs, and both are fully-managed and can be configured easily. We chose PaperTrail because some of our services run on Heroku. We would have chosen PaperTrail even if this weren't the case because its search capabilities are better.
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Scalability
We used it for something simple and it was still a pain to use
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No answers on this topic
Return on Investment
  • We have been able to standardize our branding in documents to give them a more professional appearance.
  • The number of manual errors is significantly reduced, thereby improving our turnaround time by 30%.
  • Our overall working efficiency has improved by over 70% with the introduction of Conga Composer.
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  • PaperTrail saves developers ($$$) a lot of time trying to track down where errors occured; rather than needing to SSH into machines and view error logs, all error logs for certain applications are available in one view
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks