Conga Composer vs. Formstack for Salesforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 9.6 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.N/A
Formstack for Salesforce
Score 9.0 out of 10
N/A
Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A
Pricing
Conga ComposerFormstack for Salesforce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga ComposerFormstack for Salesforce
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga ComposerFormstack for Salesforce
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Conga ComposerFormstack for Salesforce
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Medium-sized Companies
Foxit PDF Editor
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Enterprises
DocuSign
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Score 8.4 out of 10
Conga Composer
Conga Composer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga ComposerFormstack for Salesforce
Likelihood to Recommend
9.7
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
8.9
(0 ratings)
-
(0 ratings)
Usability
7.5
(0 ratings)
-
(0 ratings)
Availability
3.6
(0 ratings)
-
(0 ratings)
Performance
3.6
(0 ratings)
-
(0 ratings)
Support Rating
5.6
(0 ratings)
-
(0 ratings)
Implementation Rating
3.7
(0 ratings)
-
(0 ratings)
Configurability
1.8
(0 ratings)
-
(0 ratings)
Ease of integration
2.7
(0 ratings)
-
(0 ratings)
Product Scalability
3.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(0 ratings)
-
(0 ratings)
Vendor pre-sale
3.3
(0 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerFormstack for Salesforce
Likelihood to Recommend
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
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- Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
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Pros
  • It allows us to generate multiple documents at once using batch generation. This simple automation saves a lot of time for our team.
  • Its very user friendly. Even a newbie can simply generate document by clicking a button once this is setup by the admin.
  • Integrate Conga Sign with Conga Composer and it will automatically sent for e- signature once generated saving lot of time. we previously had to wait a lot for the signature.
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  • Collecting customer data and keeping it clean and organized
  • I can send forms to the candidates so that they can easily review the documents
  • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
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Cons
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
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  • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
  • we need a broader range of pre-built templates within Formstack
  • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
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Likelihood to Renew
We most likely will renew conga because of it's strong salesforce integration and we're so engrained into it with all of our different brands and products/services. It would take a lot of time, money and resources to switch to something else.
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No answers on this topic
Usability
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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No answers on this topic
Reliability and Availability
It was available, it just didn't always work depending on what glitches were happening within our app
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No answers on this topic
Performance
This product appears to work well. It was not a fit for us this time, but we would consider in future
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No answers on this topic
Support Rating
As a conga parter we have created more than 50+ cases with conga support and many times we have got the answers on the chat support itself. A very effective knowledge base and conga university give you all the study material to enhance your product knowledge. Conga support has been very effective and has always responded quickly to questions and issues
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No answers on this topic
Implementation Rating
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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No answers on this topic
Alternatives Considered
We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.
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Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
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Scalability
We used it for something simple and it was still a pain to use
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No answers on this topic
Return on Investment
  • We have been able to standardize our branding in documents to give them a more professional appearance.
  • The number of manual errors is significantly reduced, thereby improving our turnaround time by 30%.
  • Our overall working efficiency has improved by over 70% with the introduction of Conga Composer.
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  • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
  • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
  • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks