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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score9.6 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    DocLink

    Score3.2 out of 10
    N/ADocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.N/A
    Pricing
    Conga ComposerDocLink
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga ComposerDocLink
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Conga ComposerDocLink
    Considered Both Products
    Conga
    No answer on this topic
    Altec
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    105 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    90 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    105 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    64 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    78 Answers
    No answers on this topic
    Best Alternatives
    Conga ComposerDocLink
    Small Businesses
    Formstack for Salesforce
    Score9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score9 out of 10
    Esker
    Score10 out of 10
    Enterprises
    Formstack for Salesforce
    Score9 out of 10
    Tungsten Capture
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerDocLink
    Likelihood to Recommend
    9.7
    (112 ratings)
    8.2
    (9 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (7 ratings)
    9.0
    (1 ratings)
    Availability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Performance
    3.6
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.5
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    -
    (0 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    9.0
    (1 ratings)
    Product Scalability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    2.7
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerDocLink
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Altec
    It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Altec
    • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
    • Able to create custom folders or "workflows" with specific permissions.
    • Able to quickly search using a wide variety of search parameters.
    • Allows the user to make notations, highlights, and digital stamps for future reference.
    • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Altec
    • Search engine can be enhanced to provide better results.
    • The workflow module can be made simpler.
    • Sometimes a little slow to load all the information.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Altec
    DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Altec
    DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
    Incentivized
    Read full review
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Altec
    Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Altec
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    Altec
    • Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
    • Cancelled paid version of slack as no longer needed.
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks