TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score9.6 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Conga CLM

    Score8.9 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
    Pricing
    Conga ComposerConga CLM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga ComposerConga CLM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Pricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
    More Pricing Information
    Community Pulse
    Conga ComposerConga CLM
    Considered Both Products
    Conga
    Chose Conga Composer
    Conga Composer works well with Conga Grid.
    Incentivized
    Chose Conga Composer
    We have not used any other app however from the user's experience it seems Conga composer is best. And being a Conga partner and implementing the Conga solutions and supporting the existing customers and hearing their success stories it is clear that conga composer and other …
    Incentivized
    Chose Conga Composer
    Conga Composer helps us in document generation part and once the document has been generated from Conga Composer it can be sent out to the customers. Here we can also use Conga Email Template to send out the message and the attachments. DocuSign here works so well and we can …
    Incentivized
    Conga
    Chose Conga CLM
    Conga CLM can stand with the best of the other products.
    Incentivized
    Chose Conga CLM
    Great product to use
    Incentivized
    Chose Conga CLM
    Much more easier for user and admins
    Incentivized
    Chose Conga CLM
    DocuSign CLM was not cost-effective for the client as the client was already using Conga Composer and Conga Sign so it doesn't make sense to go with other CLM than Conga. As it gives the perfect integrated solution with Conga Composer and Conga Sign. And it proves to be a …
    Incentivized
    Chose Conga CLM
    We evaluated both platforms seriously before making the call. DocuSign CLM had its strengths, especially in e-signature and user-friendly interfaces but honestly, Conga CLM aligned better with our business needs and long-term goals.
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    105 Answers
    91%
    Would buy again
    80 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    90 Answers
    92%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    105 Answers
    88%
    Happy with the feature set
    77 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    64 Answers
    79%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    78 Answers
    78%
    Implementation went as expected
    56 Answers
    Features
    Conga ComposerConga CLM
    Contract Authoring
    Comparison of Contract Authoring features of Conga Composer and Conga CLM
    Feature
    Conga Composer
    -
    Ratings
    Conga CLM
    7.9
    28 Ratings
    1% below category average
    Contract creation00 Ratings9.227 Ratings
    Contract templates00 Ratings7.627 Ratings
    Clause library/saved fields00 Ratings7.728 Ratings
    Guided logic00 Ratings7.326 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga Composer and Conga CLM
    Feature
    Conga Composer
    -
    Ratings
    Conga CLM
    7.5
    27 Ratings
    10% below category average
    Contract sharing00 Ratings8.027 Ratings
    Contract editing00 Ratings8.926 Ratings
    Collaborating on contracts00 Ratings7.226 Ratings
    MS Word plug-in00 Ratings5.523 Ratings
    Approval process00 Ratings7.627 Ratings
    Interdepartmental workflows00 Ratings7.825 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga Composer and Conga CLM
    Feature
    Conga Composer
    -
    Ratings
    Conga CLM
    8.6
    26 Ratings
    4% above category average
    Contract database00 Ratings8.626 Ratings
    Contract search00 Ratings8.625 Ratings
    Contract milestone reminders & alerts00 Ratings8.323 Ratings
    Custom contract reports00 Ratings8.324 Ratings
    Tracking contract status00 Ratings8.425 Ratings
    Compliance check00 Ratings7.822 Ratings
    Best Alternatives
    Conga ComposerConga CLM
    Small Businesses
    Formstack for Salesforce
    Score9 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score9 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Enterprises
    Formstack for Salesforce
    Score9 out of 10
    Icertis
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerConga CLM
    Likelihood to Recommend
    9.7
    (112 ratings)
    7.9
    (28 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    8.2
    (2 ratings)
    Usability
    7.4
    (7 ratings)
    10.0
    (3 ratings)
    Availability
    3.6
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    3.6
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.5
    (9 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    10.0
    (1 ratings)
    Configurability
    1.8
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    2.7
    (2 ratings)
    10.0
    (1 ratings)
    Product Scalability
    3.6
    (1 ratings)
    10.0
    (1 ratings)
    Professional Services
    2.7
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Conga ComposerConga CLM
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Conga
    With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Conga
    • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
    • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
    • Live dashboards let you track contract statuses without having to dig through emails or call someone.
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
    Read full review
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Conga
    The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
    Read full review
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
    Read full review
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
    Read full review
    In-Person Training
    Conga
    No answers on this topic
    Conga
    Conga University is very well made. Loved it!
    Incentivized
    Read full review
    Online Training
    Conga
    No answers on this topic
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
    Read full review
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
    Read full review
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Conga
    We looked at several contract management tools like Adobe Acrobat Sign for business, dousign cl, and Ironclad before choosing conga clm. While each had its strengths, conga clm stood out because of its powerful automation, deep Salesforce integration , and flexible setup options. Unlike the others it offers a complete solution everything from creating and approving contracts to getting the signed all in one place. It turned out to be the best fit for our growing company since it handles complex processes easily and keeps everyone across departments on the same page.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Conga
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
    Read full review
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Conga
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    Conga
    • Clients have reported a huge improvement in the time spent in processing contracts.
    • Better management of contract data.
    • Ease in forwarding for signatures.
    • Overall transparency in data.
    • Provides an opportunity for managers and supervisors to easily keep track of the work done by their teams.
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks

    Conga CLM Screenshots

    Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy