Condens vs. Lyssna

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Condens
Score 8.8 out of 10
N/A
Condens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a flexible workflow.
$15
per month one researcher and 12 hours per month of automated transcription
Lyssna
Score 7.5 out of 10
N/A
Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…
$0
3 seats included
Pricing
CondensLyssna
Editions & Modules
Individual
$15
per month one researcher and 12 hours per month of automated transcription
Team
$190
per month 3 researchers and 50 hours per month of automated transcription
Business
$450
per month includes 5 researchers and unlisted automated transcriptions
Enterprise
$1,200
per month includes 10 researchers, unlisted transcriptions, and custom terms
Free
$0
3 seats included
Basic
$89
per month 3 seats included, maximum 10 seats
Pro
$199
per month 3 seats included, maximum 15 seats
Enterprise
Contact Sales
custom seats
Offerings
Pricing Offerings
CondensLyssna
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.
More Pricing Information
Community Pulse
CondensLyssna
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CondensLyssna
Small Businesses
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
CondensLyssna
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
CondensLyssna
Likelihood to Recommend
No answers on this topic
I think it's well suited to any scenario where something requires feedback, whether it's exploratory feedback of current designs or validation that a new design solves a problem & additional feedback can be gathered to make it even better. I'd recommend UsabilityHub to anybody who isn't 100% sure on a design, and if they are, they need to use it to confirm that certainty.
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Pros
No answers on this topic
  • Very fast - you can have responses in minutes.
  • Very easy and straightforward to use. The interface is clear and intuitive.
  • They offer suggestions for questions that are effective, which is very helpful for a first time user.
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Cons
No answers on this topic
  • More targeted screening
  • A portal of all opportunities rather than email invites
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Usability
No answers on this topic
Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
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Alternatives Considered
No answers on this topic
Maze has a more comprehensive reporting presentation compared to Usabilityhub. Maze's interface is clean and modern but it lacks a simple intuitive testing set found in UsabilityHub. The terminology of a Maze is slightly confusing, flow tests are integrated with only Figma, Xd, Invision, Sketch, and Marvel prototypes. The final test interface shown to users is confusing and could have been simpler like UsabilityHub.
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Return on Investment
No answers on this topic
  • Positive - It would give us responses significantly faster than testing out a concept on a live site
  • Positive - It allowed us to reach a wider audience for our tests (beyond our website traffic)
  • Positive - The quick turnaround time and quality of feedback encouraged other internal units to want to test more as they saw the return quickly.
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ScreenShots

Lyssna Screenshots

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