Concord vs. Conga CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Concord
Score 3.1 out of 10
Mid-Size Companies (51-1,000 employees)
Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23…
$399
per month
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
Pricing
ConcordConga CLM
Editions & Modules
Essentials
$399
per month
Business
$699
per month
Enterprise
Contact Sales
Enterprise
Contact sales@concord.app
No answers on this topic
Offerings
Pricing Offerings
ConcordConga CLM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsConcord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.Pricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
ConcordConga CLM
Features
ConcordConga CLM
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Concord
8.7
Ratings
9% above category average
Conga CLM
8.0
Ratings
0% above category average
Contract creation9.70 Ratings9.20 Ratings
Contract templates8.00 Ratings7.60 Ratings
Clause library/saved fields8.00 Ratings7.80 Ratings
Guided logic9.10 Ratings7.40 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Concord
9.1
Ratings
9% above category average
Conga CLM
7.6
Ratings
9% below category average
Contract sharing9.40 Ratings8.10 Ratings
Contract editing8.40 Ratings9.00 Ratings
Collaborating on contracts8.70 Ratings7.30 Ratings
MS Word plug-in8.50 Ratings5.70 Ratings
Approval process9.70 Ratings7.60 Ratings
Interdepartmental workflows9.70 Ratings7.80 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Concord
9.0
Ratings
8% above category average
Conga CLM
8.6
Ratings
4% above category average
Contract database8.70 Ratings8.60 Ratings
Contract search7.70 Ratings8.60 Ratings
Contract milestone reminders & alerts9.50 Ratings8.40 Ratings
Custom contract reports9.50 Ratings8.40 Ratings
Tracking contract status9.50 Ratings8.40 Ratings
Compliance check9.10 Ratings7.80 Ratings
Best Alternatives
ConcordConga CLM
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Medium-sized Companies
PandaDoc
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Enterprises
Conga CLM
Conga CLM
Score 8.8 out of 10
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User Ratings
ConcordConga CLM
Likelihood to Recommend
9.3
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(0 ratings)
Usability
9.7
(0 ratings)
10.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
7.4
(0 ratings)
10.0
(0 ratings)
In-Person Training
-
(0 ratings)
10.0
(0 ratings)
Online Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
ConcordConga CLM
Likelihood to Recommend
For my role as a recruiter, this tool is more than sufficient. I am able to quickly draft multiple offer letters, request approval from our legal team, then share directly with candidates to sign. This provides a great, organized candidate experience. I don't necessarily have an idea of a scenario where it would be less appropriate.
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With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
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Pros
  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
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  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
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Cons
  • User management has been and still is, a pain point for us. We operate over a dozen entities and for the most part, anyone with access to Concord on our team has the same permissions across all entities. We must manage users one-by-one so onboarding + offboarding can be tedious.
  • The analytics are basic. I wish we could slice and dice and say "Show me only contracts tagged with X tag".
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  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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Likelihood to Renew
No answers on this topic
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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Usability
Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
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The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
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Reliability and Availability
No answers on this topic
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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Performance
No answers on this topic
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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Support Rating
I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
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Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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In-Person Training
No answers on this topic
Conga University is very well made. Loved it!
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Online Training
No answers on this topic
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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Implementation Rating
No answers on this topic
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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Alternatives Considered
Concord is more user friendly and gives the user the power to change settings, change workflows, and customize to meet their own needs without having to wait on customer service or support to make the changes for them. In fact, I was able to do most of our implementation myself just the way I wanted it, and it was easy! There aren't any hidden costs or fees- you simply pay for the number of licenses you need and get all the support you need for free (if you ever need it!). And by the way, the storage is unlimited so there are no worries about maxing out on how many contract or documents you can have!
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Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
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Scalability
No answers on this topic
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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Return on Investment
  • Excellent ROI
  • Concord has had positive impact on your overall business objectives.
  • Faster overall conversions.
  • Increased employee efficiency.
  • Probable better customer service.
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  • Vendor onboarding process has been so much faster and better, resulting in more buisness and revenue. It's a bit costly but has also increased our overall ROI.
  • Conga’s version control and clause consistency helped us to reduce the post signing disputes. That’s saved us a few awkward calls and trouble.
  • Better resource optimization buisness decisions with the live dashboard, also leading to increased revenue and growth.
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ScreenShots

Concord Screenshots

Screenshot of approval workflows. These help to decrease contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Concord's advanced reporting, used to gain greater insights into the data in contracts.Screenshot of the Concord Inbox, with a global search and advanced filtering to make organizing and finding documents easier, and to streamline completing contract-related tasks.Screenshot of the approval workflows that decrease contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of online editing and redlining and a summary sheet with a discussion panel that keeps all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of an example of a fully executed contract with legally admissible e-signatures.

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy