ConceptDraw PROJECT vs. Trello

For small and medium companies or independent departments of large companies where usually an individual plans the projects this is the best tool without all the overheads of complex software like Microsoft Project and without any privacy concerns of all online project management tools being used today. Not that convenient when you want your employees to update timesheets, etc., as everything needs to be fed into the tool by the project manager.

Trello is great for cross-team communication and intra-team organization. It's simple to get setup, with flexible tools that give businesses control over how to make Trello work the best for them. It is an amazing platform for operations tracking, project management, and even organizing customer service requests for a smaller business.

Incentivized

• PROJECT is tightly integrated with Diagram and MindMap, the two other tools in the CD Suite. This allows me to do initial scoping in MindMap and then switch to PROJECT and go back and forth as new requirements are exposed and tasks are developed.
• For projects that entail the development of mechanical or electro-mechanical systems it is necessary to develop a topology of the system. By using MindMap I can define the required elements of the system, switch to Diagram to develop an initial layout of the components of the system and then switch to PROJECT to start defining the task to develop the system. Once the system has been defined I use CD Solutions to generate presentations that incorporate the reports and dashboards generated by PROJECT.
• PROJECT is cross platform (Mac and Windows). We are a Mac shop, so the ability to import Microsoft project and Visio charts and export to those formats as well saves a lot of heartburn when so many of our partners and potential customers are Windows users.

• Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
• Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
• Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task

• We had to spend a good amount of time to understand all the features so some interactive built-in tutorials would have made getting started easier.
• The UI does not look so good in macOS Catalina Dark Mode and I often switch to light mode when working on this software.
• Multiple people working on the same project at a time cannot update as there is no way to synchronize changes so we put the file in our code repo but manually co-ordinate to make sure only one of us is changing the plan at a time.

• I use colour coding a lot so I would like a wider range of colour options.
• Also as a visual thinker I would like to be able to easily add images to cards.
• I would like to be able to attach a wider range of file formats to cards.

Incentivized

I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.

Incentivized

I am technology illiterate, it's my Achilles heel and this program is so easy to use. I have been utilizing it for a decade now. It makes organizing and prioritizing my life, my work, my business, my kids life, etc so much more manageable and without having to hold on to a bunch of into in my head. I can find it and locate it quickly and easily in Trello.

Incentivized

yes always support available when I need it!

Never experienced issues with the above!

Customer service from the ConceptDraw sales team is relatively quick and they do a good job of answering basic questions. However, the user base for ConceptDraw products is not huge so finding answers online for anything beyond basic help-file questions is difficult

Incentivized

I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.

Incentivized

It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience

For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.

Incentivized

Microsoft Project is a typical Microsoft product - too much programming overhead, poor graphics, confusing and fussy interface. OmniGraffle is close to CD PROJECT but has its own fussy parts, plus it is a lot more expensive than CD PROJECT; it is in the middle between Microsoft and CD.

Our business ended up using Monday due to the holistic nature of the tool. It allows us to collaborate amongst teams and see the project as a whole easier. Trello is for personal usage and task management. I use Monday to organize my overarching needs, and then put specific tasks into Trello to stay organized.

Incentivized

Feels like anyone across the org (no matter their location) can use the tool easily!

• Inexpensive way to present a professional project plan when needed

Incentivized

• It's been an essential tool for our onboarding team. We wouldn't be able to operate without it.
• It's been a very affordable investment for our team as well since we still use the free version.
• We have had a negative return in the fact that there aren't any reporting tools within the app. We have to spend time tracking certain elements manually.

Incentivized