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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConceptDraw DIAGRAM

    Score5.5 out of 10
    N/AConceptDraw DIAGRAM is an on-premise diagramming tool that, according to the vendor, allows users to create designs of any complexity level either on Macintosh or Windows, regardless of the platform being used. Users can install the same license of ConceptDraw DIAGRAM on multiple computers. The vendor also offers a number of add-ons, called "solutions". The product comes with a number of built-in stencils and templates that cover different areas and fields such…N/A

    Miro

    Score9.2 out of 10
    N/AMiro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.

    $10

    per month per user

    Pricing
    ConceptDraw DIAGRAMMiro
    Editions & Modules
    No answers on this topic
    1. Free - To discover what Miro can do. Always free
    $0
    2. Starter - Unlimited and private boards with essential features
    $8
    per month (billed annually) per user
    3. Business - Scales collaboration with advanced features and security
    $16
    per month (billed annually) per user
    4. Enterprise - For work across the entire organization, with support, security and control, to scale
    contact sales
    annual billing per user
    Offerings
    Pricing Offerings
    ConceptDraw DIAGRAMMiro
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPrice varies for Individual, Commercial, Academic, Nonprofit and GovernmentMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
    More Pricing Information
    Community Pulse
    ConceptDraw DIAGRAMMiro
    Considered Both Products
    CS Odessa LLC
    No answer on this topic
    Miro
    Chose Miro
    The other programs are more difficult to use which makes MIRO a better option for all tasks, as well as having different tools and not only flow creation allows you to perform different actions in the same panel which allows you to track progress of all things from one place.
    Incentivized
    Chose Miro
    Concept draw is better at making flow charts while Miro is better at brainstorming
    Incentivized
    Chose Miro
    Concept Draw does not provide a free version where Miro provides it. In concept draw, it was difficult to find particular shapes but here in Miro, everything is so easy to find. Nothing to share and discuss ways in Concept Draw but here in Miro we have video chat options have a …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    97%
    Would buy again
    5762 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    3761 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    5798 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    98%
    Lived up to sales and marketing promises
    2278 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    2430 Answers
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    ConceptDraw DIAGRAMMiro
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    Score8.5 out of 10
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    Score9.1 out of 10
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    OmniGraffle
    Score9.1 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConceptDraw DIAGRAMMiro
    Likelihood to Recommend
    9.1
    (6 ratings)
    9.2
    (5571 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (149 ratings)
    Usability
    9.1
    (2 ratings)
    9.1
    (104 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (16 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (15 ratings)
    Support Rating
    9.0
    (4 ratings)
    7.5
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3586 ratings)
    Configurability
    -
    (0 ratings)
    7.9
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (3934 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (15 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.2
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.8
    (5 ratings)
    User Testimonials
    ConceptDraw DIAGRAMMiro
    Likelihood to Recommend
    CS Odessa LLC
    Great for anything that you would use Microsoft Visio for. It is a great software and has a great team behind it. At the end of the day, it will do everything that you need it to and it looks like they are always expanding. I have been surprised by their product and plan to continue to use it in my nonprofit role. If you are hesitant, don't be, it is everything Visio is plus more.
    Incentivized
    Read full review
    Miro
    Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines. Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.
    Incentivized
    Read full review
    Pros
    CS Odessa LLC
    • Multiple templates
    • Integration with other tools in the suite
    • An extensive set of samples and examples showing the usage of various types of diagrams
    Incentivized
    Read full review
    Miro
    • Especially useful project planning with functions like whiteboard and great collaboration features.
    • Miros presentation mode is great for walking people through and explaining a concept.
    • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
    Incentivized
    Read full review
    Cons
    CS Odessa LLC
    • Keyboard shortcuts are non-intuitive
    • Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project
    Incentivized
    Read full review
    Miro
    • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
    • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
    • Understanding who can access a board is not always clear to me.
    Incentivized
    Read full review
    Likelihood to Renew
    CS Odessa LLC
    No answers on this topic
    Miro
    I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
    Incentivized
    Read full review
    Usability
    CS Odessa LLC
    It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work
    Incentivized
    Read full review
    Miro
    My rating for Miro is 10 because it has delivered excellent outcomes for my team. We can now plan in real time before taking any action, and anyone can participate in the plans we are creating to boost our company's sales. We all have good plans and strategies for the target audience, so most team members are able to create a good incentive
    Incentivized
    Read full review
    Reliability and Availability
    CS Odessa LLC
    No answers on this topic
    Miro
    I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
    Incentivized
    Read full review
    Performance
    CS Odessa LLC
    No answers on this topic
    Miro
    Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
    Incentivized
    Read full review
    Support Rating
    CS Odessa LLC
    I've never had any major problems with the ConceptDraw team. Actually, they update their software frequently. It's always small updates, but they're necessary to make sure it will work properly. I had a question one time and decided to send to them. The problem was solved in less than three hours, which I believe is a really good point to consider.
    Read full review
    Miro
    We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
    Incentivized
    Read full review
    Online Training
    CS Odessa LLC
    No answers on this topic
    Miro
    There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
    Incentivized
    Read full review
    Implementation Rating
    CS Odessa LLC
    No answers on this topic
    Miro
    Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
    Incentivized
    Read full review
    Alternatives Considered
    CS Odessa LLC
    Cheaper, lower learning curve. Looked for something that would meet our needs and allow us to quickly diagram a database and process maps. I have been using this in place of Visio and the one-time purchase is much better than a Microsoft sub. Looking forward to using this software in the future and hoping to get a copy for college classes as well in Database Design.
    Incentivized
    Read full review
    Miro
    We tested every product, but the biggest problem we encountered was that most of them required plugins in order to centralize all of our work. Other problems included the products' excessive price, which was higher than Miro's. Last but not least, Miro offered us an all-in-one solution.
    Incentivized
    Read full review
    Scalability
    CS Odessa LLC
    No answers on this topic
    Miro
    Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
    Incentivized
    Read full review
    Return on Investment
    CS Odessa LLC
    • Saved time
    • Helps with conveying message properly across team so increased efficiency
    • I came to know of many new diagraming techniques by seeing solutions built into ConceptDraw.
    Incentivized
    Read full review
    Miro
    • Helped to minimise the use of multiple softwares and applications for several different workflows.
    • Miro has enhanced overall productivity and project quality through intensive discussions and brainstorming sessions.
    • A great choice in terms of ROI as Miro offers a wide range of capabilities and features.
    Incentivized
    Read full review
    ScreenShots

    ConceptDraw DIAGRAM Screenshots

    Screenshot of Landscape&Garden PlanScreenshot of Flat Interior DesignScreenshot of PM ScrumScreenshot of Customer Journey MappingScreenshot of Family Tree Diagram: Autosomal Dominant Pedigree ChartScreenshot of Business Process Cross-Functional Flowchart: Stockbridge System

    Miro Screenshots

    Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.