ComponentOne vs. ServiceNow App Engine

C1 is great for creating custom reports. We have client apps where we've created some fairly complicated reports such as invoices and real estate inspections. We also use the True DBGrid in many of our apps since it is so customizable. Its grouping and filtering features are very nice and can provide summary counts and totals at the bottom or right side of the grid that are very handy.

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When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

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• The True DBGrid control is nice for showing parent/child relationships and being able to drill down and show the child data. It also is nice for showing summary totals.
• The report engine is great for building custom reports for Win Forms or web apps. It can do everything that Crystal Reports can do.
• They have a good selection of controls that can do just about anything you can imagine.

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• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

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• Sometimes it is difficult to figure out where things are in the properties of controls since there are so many things you can drill down into.
• I find myself using Bing or Google a lot to look up how to do something. Some things are not very intuitive.
• Of course, I would always like the price to be cheaper. The high price has caused us to not keep current and have the latest version.

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• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

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There are limited use cases where we are just using the service now app engine as of now

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overall it's a good software, but I think it could be updated to give it an edge over other platforms

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Almost 100% available on time

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They tried their best to resolve our queries every time we contacted them about any technical support

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App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

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We have been in business since 1992, so we have used many different products over the years. The two other products we've primary used that are similar to ComponentOne, are Infragistics and Crystal Reports. Infragistics has a vast array of controls similar to ComponentOne. We use both to be honest and I'm not sure which one I would pick over the other. I guess that would depend on what you're trying to accomplish and if one had some control or capability that the other didn't. ComponentOne does have the reporting capabilities, where Infragistics does not.

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ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

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It is scalable but not reliable

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• ComponentOne allows us to add additional features to our apps that wouldn't be found in apps written with just Visual Studio itself. That allows our clients to get more creative in their requirements, which in turn, means more work and billable hours for us!
• Our apps appear more professional when using ComponentOne which helps us get projects for new clients.
• ComponentOne also helps us to save clients some money since we are not having to develop things that it can do from scratch.

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• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

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