Complygate vs. GoodHire

GoodHire is well suited for those who need to run quick background checks and want the results neatly laid out and summarized. It's good for running one-off background checks, and having the ability to cancel/update them as you see fit. It's perfect if you want to connect it to your HRIS system as well.

It's not ideal for those who need to run a large amount of background checks at one time.

Incentivized

• Ease of use - very easy to enter in employee data and they find it easy to use.
• Customer service - when needing something, tends to be very responsive
• Pricing - cost is similar compared to other background check and drug companies

Incentivized

• I would prefer that you enter the employee or person's information first and then be taken to the area where you "pay".
• If the SSN isn't a match it would be nice to have the opportunity to re-check or update the information vs having to pay for a new BC all over again.

Incentivized

Very dependable and thorough

Incentivized

Haven't had any issues with Goodhire's customer support.

Incentivized

Because GoodHire and BambooHR, our HRIS, are integrated, I can request a background check without having to log out of what I am doing, and Bamboo is updated as the findings are received. It increases productivity. The time it took to upload new candidates was the key issue that the integration is resolving.

Incentivized

• There has not been anything I have disliked so far. It is a great thing to use.
• The ongoing alerts have been a positive thing to be able to rely on.
• It has been positive that we can order background checks and get the results quickly. Generally in about 3 days. You get to build your own specific background check you would like and choose from various things.

Incentivized