Comodo Dome Antispam vs. AppRiver from OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comodo Dome Antispam
Score 8.7 out of 10
N/A
Comodo Cybersecurity headquartered in Clifton offers Comodo Dome Antispam, a secure email gateway providing antispam, anti-phishing, intelligent filtering, and auto-containment to protect against malicious attachments.N/A
AppRiver from OpenText
Score 4.5 out of 10
N/A
AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.N/A
Pricing
Comodo Dome AntispamAppRiver from OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Comodo Dome AntispamAppRiver from OpenText
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Comodo Dome AntispamAppRiver from OpenText
Features
Comodo Dome AntispamAppRiver from OpenText
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Comodo Dome Antispam
8.9
1 Ratings
6% above category average
AppRiver from OpenText
8.5
7 Ratings
2% above category average
Anti-malware10.01 Ratings9.86 Ratings
Customizability9.01 Ratings8.96 Ratings
Data Loss Protection9.01 Ratings6.94 Ratings
Threat Detection10.01 Ratings9.77 Ratings
Sandboxing8.01 Ratings6.75 Ratings
End-to-End Encryption8.01 Ratings9.07 Ratings
Management Tools8.01 Ratings8.67 Ratings
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Comodo Dome AntispamAppRiver from OpenText
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User Ratings
Comodo Dome AntispamAppRiver from OpenText
Likelihood to Recommend
8.0
(1 ratings)
8.9
(31 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.4
(25 ratings)
User Testimonials
Comodo Dome AntispamAppRiver from OpenText
Likelihood to Recommend
Comodo
Spams are getting
common for almost all companies either big or small so this tool is also
becoming a necessity for almost everyone. This tool has all the essentials to
protect the emails box from threats like spam filters, blacklists, and also
archive emails to ensure the availability of emails if there would occur any
mishap. and what makes it a bit unsuitable

is its expensive rates and support team.
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OpenText
AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
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Pros
Comodo
  • Spam Filteration: it helps in filtering our junk and spam mails that can have any kind of ransomware or any other threat.
  • Blacklist: Its blacklist feature is another great feature.
  • Installation: We didn’t need any IT guy to help us in the implementation of this tool as it offers an easy installation.
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OpenText
  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
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Cons
Comodo
  • Expensive rate of its subscription.
  • Its notification feature sometimes provides false alerts.
  • To figure out the problem related to its notification we tried to reach out to its team but they didn’t even respond properly and took a lot of time.
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OpenText
  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
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Usability
Comodo
No answers on this topic
OpenText
AppRiver is very easy to use. A new employee can begin using it on their first day.
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Support Rating
Comodo
No answers on this topic
OpenText
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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Alternatives Considered
Comodo
I had heard a lot about SpamTitan and this compelled me to
buy this product but I recognized that it was not worth the hype it was just an
overrated tool. It wasn’t having advanced features but was just following a
monotony. and other than that the Price was an issue. Although we are paying
high for Comodo too at least we are getting something in return but in the case
of Spam Titan, we were getting nothing so it was simply lost and Comodo is
totally a Win-win Situation for me and my company.
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OpenText
AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
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Return on Investment
Comodo
  • Our official mailboxes are secure.
  • Threat-free environment.
  • Spams are filtered.
  • Nothing to say in Negative ROI as there isn’t any.
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OpenText
  • Efficiency, teams adapt quickly to changes or new business needs.
  • Support gives us alternatives on how to establish new timings for new business lines on email.
  • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
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ScreenShots