Commvault Cloud powered by Metallic AI vs. Mimecast Cloud Archive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Commvault Cloud powered by Metallic AI
Score 7.1 out of 10
N/A
Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A
Mimecast Cloud Archive
Score 9.5 out of 10
N/A
Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
Pricing
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Features
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Commvault Cloud powered by Metallic AI
7.1
Ratings
18% below category average
Mimecast Cloud Archive
-
Ratings
Universal recovery8.00 Ratings00 Ratings
Instant recovery7.00 Ratings00 Ratings
Recovery verification7.00 Ratings00 Ratings
Business application protection7.40 Ratings00 Ratings
Multiple backup destinations5.00 Ratings00 Ratings
Incremental backup identification7.00 Ratings00 Ratings
Backup to the cloud7.40 Ratings00 Ratings
Deduplication and file compression7.40 Ratings00 Ratings
Snapshots7.50 Ratings00 Ratings
Flexible deployment6.00 Ratings00 Ratings
Management dashboard7.50 Ratings00 Ratings
Platform support7.00 Ratings00 Ratings
Retention options8.00 Ratings00 Ratings
Encryption7.40 Ratings00 Ratings
Best Alternatives
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Microsoft Exchange
Microsoft Exchange
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Likelihood to Recommend
6.5
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
10.0
(0 ratings)
Usability
7.0
(0 ratings)
8.4
(0 ratings)
Availability
9.1
(0 ratings)
9.1
(0 ratings)
Performance
9.1
(0 ratings)
8.6
(0 ratings)
Support Rating
8.6
(0 ratings)
7.3
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Commvault Cloud powered by Metallic AIMimecast Cloud Archive
Likelihood to Recommend
Commvault Complete Backup & Recovery does its job well in any type of environment. The possibilities of backing up different types of environments with VMs, SQL, File Servers and their restore and disaster recovery process are extremely useful for any company.

It has a reasonable cost of implementation so I don't think it is the best idea for backing up smaller companies or simpler operations. The cost benefit may not pay.
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Given all the threats that are out there and the fact many come in via email, I think Mimecast is a great solution for any business of any size. If your business is heavily regulated then you have even more reason to use Mimecast. You might be able to do a lot of these things yourself but why would you? Mimecast employees are experts, the best in the industry, at knowing how email works and how to protect it.
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Pros
  • Commvault Complete Backup & Recovery provides complete auditing. Having worked with many products in the past, most fell short on reporting. In particular reporting on restores. Commvault Complete Backup & Recovery provides detailed information on operations that were performed, the account performing the operation and where was the data placed.
  • The flexibility of the product allows it to be more of a framework than a rigid application. By leveraging vendor specific API's, such as NetApp SnapVault/SnapMirror access, stronger integration and a more reliable service is produced. The workflow functionality and ability to utilize personal scripts helps administrators perform developer functions.
  • Support for aging technologies is a challenge for any large institution. Maintaining the ability to support old solutions, even in a limited capacity, is more desirable than bringing in a secondary solution or not support it at all.
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  • It archives every email into and out of your enterprise including mail between internal users. This provides a legally acceptable archive that we can access at any point to find emails whether we need just one from a year ago or a lot to enter into a court case.
  • Since we have our MX record pointing to them first, they host all of our email in the cloud so users can access it even in the event our local email repository is down. We used this feature quite well during this past years Hurricane season.
  • Mimecast has a feature that allows me to sandbox all links, in emails, before users are redirected to them. This has saved us several times in that users clicked on links they should not have but Mimecast intercepted the request and stopped the user from going to the site.
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Cons
  • For database restores, it has to restore the entire database in order to recover just one table.
  • Backups of virtual machines with direct attached storage is difficult.
  • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
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  • Provide the option to select the home screen/page
  • Provide the ability to search only using a time range in the case where no keyword or sender can be remembered (can limit search period to 3-6months)
  • Allow the user to be able to reset their own password themselves
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Likelihood to Renew
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
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The system does what we require of it and the support is good. No need to replace it at the moment.
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Usability
It's a 9 only because it is very complex to administer. It would be good if they could transform the management console to be more user friendly, while keeping its functionality and wide range of features. But it is a very complete tool, with a lot of fine adjustments to your backups, thresholds, policies, backup destinations. We're really satisfied with Commvault protecting our environment.
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The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
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Reliability and Availability
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
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There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
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Performance
Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
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The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
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Support Rating
The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.
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It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
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In-Person Training
Traning is very easy very helpful
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No answers on this topic
Online Training
Commvault training is very important and very helpful full for immplementation.
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No answers on this topic
Implementation Rating
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
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We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
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Alternatives Considered
Many other backup and recovery platforms have their strengths and weaknesses. They might specialize in backing up VMs but fail to adequately backup Oracle databases, or do well in the cloud, but not so well on-premise. In my opinion, Commvault handles the variety of clients and situations in most enterprise datacenters the best with features for efficient and effective backup policies, such as deduplication for managing storage of backups and use of hardware and software snapshots to minimize impact to production storage and compute resources.
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Mimecast gave us some extra features that we believed were beneficial to our business. Removing the archive from the Microsoft hardware was also good to allow separation. Plus, adding the optional exchange backup made Mimecast a clear choice.
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Scalability
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
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No answers on this topic
Return on Investment
  • Disaster Recovery. We wouldn't be able to do it at all without Commvault.
  • We are looking continually for data management opportunities to use Commvault instead of other products. To date that hasn't been significant for us much as I personally would like to see inside our company.
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  • Before we enabled our Mimecast archive, we had multiple cases of users who had 10k+ emails "disappear" and could not find them. Trying to figure this out with Microsoft is near impossible. IT spent 5-10 hours on each situation trying to find, recover, and move the emails back into the user's mailbox.
  • A couple term cases happened as well where the user deleted everything in their mailbox and recoverable area had be cleared automatically by the time we found out. One of them would have been 28k emails and would take days to recover.
  • Since having Mimecast, it is a matter of going to the mailbox in the Sync and Recover and clicking a few things and restoring all the data. Super easy and restoring the data takes less time than manually doing it with a Microsoft Content Search export.
  • We are talking a few minutes vs 5-10+ hours.
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ScreenShots

Mimecast Cloud Archive Screenshots

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