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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commun.it

    Score7.6 out of 10
    N/ACommun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A

    Social Mention

    Score8.2 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
    Pricing
    Commun.itSocial Mention
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commun.itSocial Mention
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Commun.itSocial Mention
    Listening/monitoring
    Comparison of Listening/monitoring features of Commun.it and Social Mention
    Feature
    Commun.it
    6.1
    5 Ratings
    23% below category average
    Social Mention
    -
    Ratings
    Boolean keyword searches6.92 Ratings00 Ratings
    Filtering out noise/spam7.05 Ratings00 Ratings
    Sentiment analysis5.44 Ratings00 Ratings
    Broad channel coverage5.04 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Commun.it and Social Mention
    Feature
    Commun.it
    5.6
    5 Ratings
    36% below category average
    Social Mention
    -
    Ratings
    Content planning and scheduling8.84 Ratings00 Ratings
    Audience targeting6.34 Ratings00 Ratings
    Content optimization4.04 Ratings00 Ratings
    Workflow management3.44 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Commun.it and Social Mention
    Feature
    Commun.it
    6.9
    4 Ratings
    14% below category average
    Social Mention
    -
    Ratings
    Automated routing and prioritization7.24 Ratings00 Ratings
    Customer interaction histories7.24 Ratings00 Ratings
    Bulk actions6.33 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Commun.it and Social Mention
    Feature
    Commun.it
    5.8
    5 Ratings
    29% below category average
    Social Mention
    -
    Ratings
    Lead generation4.95 Ratings00 Ratings
    Content marketing9.75 Ratings00 Ratings
    Paid media management2.32 Ratings00 Ratings
    Campaigns and promotions6.14 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Commun.it and Social Mention
    Feature
    Commun.it
    7.5
    5 Ratings
    12% below category average
    Social Mention
    -
    Ratings
    Twitter9.85 Ratings00 Ratings
    Facebook7.04 Ratings00 Ratings
    LinkedIn6.92 Ratings00 Ratings
    Instagram6.13 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Commun.it and Social Mention
    Feature
    Commun.it
    5.6
    5 Ratings
    34% below category average
    Social Mention
    -
    Ratings
    Campaign success analytics7.85 Ratings00 Ratings
    Real-time tracking4.94 Ratings00 Ratings
    Competitor analysis4.03 Ratings00 Ratings
    Account management
    Comparison of Account management features of Commun.it and Social Mention
    Feature
    Commun.it
    5.6
    3 Ratings
    36% below category average
    Social Mention
    -
    Ratings
    Role-based user permissions & privileges3.83 Ratings00 Ratings
    Mobile access7.32 Ratings00 Ratings
    Best Alternatives
    Commun.itSocial Mention
    Small Businesses
    Sendible
    Score7.6 out of 10
    Mention
    Score9.4 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Mention
    Score9.4 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commun.itSocial Mention
    Likelihood to Recommend
    7.0
    (5 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Commun.itSocial Mention
    Likelihood to Recommend
    Commun.it Inc.
    For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
    Incentivized
    Read full review
    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Pros
    Commun.it Inc.
    • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
    • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
    Incentivized
    Read full review
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Cons
    Commun.it Inc.
    • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
    • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
    • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
    Incentivized
    Read full review
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Likelihood to Renew
    Commun.it Inc.
    No answers on this topic
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Implementation Rating
    Commun.it Inc.
    No answers on this topic
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Alternatives Considered
    Commun.it Inc.
    Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
    Incentivized
    Read full review
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Return on Investment
    Commun.it Inc.
    • Brand awareness
    • Lead generation
    • Prospect nurturing and ongoing customer support
    Read full review
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
    ScreenShots