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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CommonSpot

    Score7 out of 10
    N/ACommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. PaperThin's customers span multiple industries, including: government, healthcare, higher education, and association/non-profit sectors.N/A

    Drupal

    Score6.9 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
    Pricing
    CommonSpotDrupal
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CommonSpotDrupal
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CommonSpotDrupal
    Considered Both Products
    PaperThin, Inc
    No answer on this topic
    Drupal.org
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    82%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    82%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    Features
    CommonSpotDrupal
    Security
    Comparison of Security features of CommonSpot and Drupal
    Feature
    CommonSpot
    7.0
    1 Ratings
    14% below category average
    Drupal
    2.0
    66 Ratings
    120% below category average
    Role-based user permissions7.01 Ratings2.066 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of CommonSpot and Drupal
    Feature
    CommonSpot
    6.3
    2 Ratings
    20% below category average
    Drupal
    5.3
    69 Ratings
    37% below category average
    Code quality / cleanliness6.01 Ratings9.366 Ratings
    Admin section6.52 Ratings3.069 Ratings
    Page templates7.02 Ratings4.068 Ratings
    Library of website themes7.01 Ratings3.059 Ratings
    Publishing workflow7.02 Ratings9.367 Ratings
    Form generator4.01 Ratings3.064 Ratings
    WYSIWYG editor00 Ratings1.062 Ratings
    Mobile optimization / responsive design00 Ratings10.063 Ratings
    Web Content Management
    Comparison of Web Content Management features of CommonSpot and Drupal
    Feature
    CommonSpot
    7.7
    2 Ratings
    5% above category average
    Drupal
    5.0
    68 Ratings
    38% below category average
    Content taxonomy7.52 Ratings10.063 Ratings
    SEO support7.02 Ratings1.063 Ratings
    Bulk management8.01 Ratings10.059 Ratings
    Availability / breadth of extensions7.01 Ratings2.062 Ratings
    Community / comment management9.01 Ratings2.062 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CommonSpot and Drupal
    Feature
    CommonSpot
    -
    Ratings
    Drupal
    7.7
    63 Ratings
    2% above category average
    API00 Ratings9.358 Ratings
    Internationalization / multi-language00 Ratings6.054 Ratings
    Best Alternatives
    CommonSpotDrupal
    Small Businesses
    Umbraco CMS
    Score6.7 out of 10
    Umbraco CMS
    Score6.7 out of 10
    Medium-sized Companies
    Square Online
    Score7.4 out of 10
    Square Online
    Score7.4 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CommonSpotDrupal
    Likelihood to Recommend
    7.0
    (2 ratings)
    2.0
    (78 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (18 ratings)
    Usability
    8.0
    (1 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    CommonSpotDrupal
    Likelihood to Recommend
    PaperThin, Inc
    Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
    Incentivized
    Read full review
    Drupal.org
    Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).
    Incentivized
    Read full review
    Pros
    PaperThin, Inc
    • I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
    • Within my usage of it, our options were limited, which again added to it's ease of use.
    Incentivized
    Read full review
    Drupal.org
    • It has excellent security features and consistent updates.
    • It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
    • There is a large online community of Drupal users that consistently help answer any questions and issues
    Incentivized
    Read full review
    Cons
    PaperThin, Inc
    • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
    • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
    • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
    Incentivized
    Read full review
    Drupal.org
    • Security and new release notifications are a hassle as they happen too often
    • Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
    • Steep learning curve, but worth it
    Incentivized
    Read full review
    Likelihood to Renew
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    Usability
    PaperThin, Inc
    I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
    Incentivized
    Read full review
    Drupal.org
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    Reliability and Availability
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    Performance
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    Support Rating
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    In-Person Training
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    Online Training
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    Implementation Rating
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    Alternatives Considered
    PaperThin, Inc
    Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
    Incentivized
    Read full review
    Drupal.org
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    Scalability
    PaperThin, Inc
    No answers on this topic
    Drupal.org
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    Return on Investment
    PaperThin, Inc
    • I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.
    Incentivized
    Read full review
    Drupal.org
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
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