Commerce Layer vs. Webgility

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Commerce Layer
Score 10.0 out of 10
N/A
Commerce Layer is a headless commerce platform and order management system that enables users to add global shopping capabilities to any website, mobile app, chatbot, or IoT device. It is a CMS that can be used to create shoppable content through its API on a global scale.
$649
per month (annual commitment)
Webgility
Score 9.2 out of 10
N/A
Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.N/A
Pricing
Commerce LayerWebgility
Editions & Modules
Growth
$649
per month (annual commitment)
Enterprise
Custom
Startup
Free
100 orders/month included, then $0.90 for any extra order
Pro
$109 (billed annually)
per month
Advanced
$199 (billed annually)
per month
Premium
$399 (billed annually)
per month
Offerings
Pricing Offerings
Commerce LayerWebgility
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans come with free setup and onboarding, and annual plans get a 60-day money-back guarantee. All customers can add Webgility Intelligence for $20/mo/channel. QuickBooks Desktop customers can automate shipping for $50/mo and pull historical data over 90 days old for a $200 one-time fee.
More Pricing Information
Community Pulse
Commerce LayerWebgility
Best Alternatives
Commerce LayerWebgility
Small Businesses
Webgility
Webgility
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
Algolia
Algolia
Score 8.7 out of 10

No answers on this topic

Enterprises
Algolia
Algolia
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Commerce LayerWebgility
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Commerce LayerWebgility
Likelihood to Recommend
Commerce Layer is a great choice, if you want to build a tailored system. The flexible API allows to build all kinds of applications around commerce, but you also need to deep dive a bit into the structure. If you want to set up a simple store and sell a few SKUs, you're probably rather a Shopify customer, but if you want to build great customer experiences and tailer the software to your business, Commerce Layer is a very good choice.
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This platform is a pretty decent platform that
has all the required facilities which makes it a good platform for the users. I
would recommend this software to businesses because this is not too hefty in
their pockets and this can be pretty affordable for many. Also, it works quite
efficiently and effectively.
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Pros
  • Flexibility
  • True headless (based on MACH principles)
  • Integrated sales/shipments solution
  • Seamless integration (extensive API, webhooks, etc.)
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  • Almost no wait time to speak to a technician
  • The technician team is knowledgable and effective
  • They offer a fantastic service allowing my team to concentrate on bringing in revenue not doing data entry.
  • QuickBooks integration is better than anyone else we have a webconnect program with.
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Cons
  • Specific POS features are on the roadmap (we're using now a market per store, which works but creates some issues with it)
  • Payment flexibility (as we're using it fully as a POS solution)
  • Flexibility in order editing after approval of order
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  • There are certain deprivations associated with Webgility. Some of them are that it does not answer phones or emails. I feel that the concept of Webgility is great, but at the same time, you have to know exactly what to do in order for the system to work properly, effectively, and efficiently.
  • In the beginning, I felt it was complicated software, so it took time to learn. Since then the experience has been smooth and good.
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Likelihood to Renew
Commerce Layer is at the core of our operations
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No answers on this topic
Usability
The new apps are great, but in our case, we built so specific functionalities around it that we built our own admin tool. Based on the complexity (especially for after sales processes), no off the shelf tool would have been able to do this.
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No answers on this topic
Support Rating
We're in regular contact with Commerce Layer and regularly also discuss issues directly with the tech team
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No answers on this topic
Implementation Rating
The Commerce Layer data model is very flexible, which also creates a certain complexity. It's important to understand how the data model works and how relationships between them are built.
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No answers on this topic
Alternatives Considered
Real headless solution, fully SaaS. In comparison to all other solutions, Commerce Layer has an integrated order management which is lean, but very flexible. With all other solutions, we would have needed a separate OMS which would have increased both the complexity and the cost of the solution.
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Webgility is an Omnichannel Retail Suite for businesses offering ease and control. They have a secure concept of several layers of safety for business processes integrated. The stock reporting can be used in real-time or in history, and for planning. There is a versatile interface or integration into API for eCommerce markets and POS that is rich and can be customized with ease. Webgility offers great customer service facilities with plenty of adaptable features. That is a big range of features that can be researched with competitors. We had Multiorders, Zoho Inventory, Quickbook Desktop Enterprise in consideration. We see Multiorders coming closest. They have a great integration in various channels for sale and enable management of all kinds of orders including shipping. There is a comfortable part for the management of inventories too. Then we see Zoho Inventory which is easy to set up and seemingly more usable and comfortable to administrate. In the third position, we compare QuickBooks Online as the closest competitor. This offers similar ease in all processes of accounting. Everything is all in one place and close to real-time. The differences are small. There are different targets for optimization that make the difference
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Return on Investment
  • Reduction of support staff by 2/3 as we could implement a full self-service solution
  • 1-2 days faster delivery of glasses to customers due to automated lens ordering (built into Commerce Layer)
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  • Webgility does not accept and imports all types of transactions which sometimes gets annoying.
  • I just totally love the immediate and instant technical as well as customer support of Webgility which is always there to help us out at any sort of minor to major hiccup.
  • Webgility gives us the autonomy and the liberty to work in a form of the hosted environment.
  • Webgility has a very seamless integration which is far better than any other program we have worked with.
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ScreenShots

Webgility Screenshots

Screenshot of Webgility manages ecommerce accounting with tools to ensure sales tax compliance, and eliminate busywork.Screenshot of Webgility manages orders individually or in batches, and users can view profitability details to gain an accurate picture of profit and loss.Screenshot of Wegility’s connections manager makes it easier to add stores, shipping platforms, and marketplaces to an account — no IT experience necessary.Screenshot of Sync data in any direction to ensure the accuracy of orders, fees, deposits, and inventory with syncing from an online store into QuickBooks Online or QuickBooks Desktop.