Commerce Layer vs. Inveon inCommerce

Commerce Layer is a great choice, if you want to build a tailored system. The flexible API allows to build all kinds of applications around commerce, but you also need to deep dive a bit into the structure. If you want to set up a simple store and sell a few SKUs, you're probably rather a Shopify customer, but if you want to build great customer experiences and tailer the software to your business, Commerce Layer is a very good choice.

Incentivized

Using Inveon inCommerce empowers us in building a strong digital commerce presence and generating revenue through multiple channels.
Its omnichannel capabilities allow us to unlock the power of the consumer. Now,
we can take the advantage of the opportunities derived from the increase in
choice and convenience by utilizing new channels to build brand awareness and
loyalty, and by offering a seamless customer journey across a number of
channels.

• Flexibility
• True headless (based on MACH principles)
• Integrated sales/shipments solution
• Seamless integration (extensive API, webhooks, etc.)

Incentivized

• Scalability
• Customization
• Experience & know-how

• Specific POS features are on the roadmap (we're using now a market per store, which works but creates some issues with it)
• Payment flexibility (as we're using it fully as a POS solution)
• Flexibility in order editing after approval of order

Incentivized

• We are greatly satisfied with our experience with Inveon inCommerce.

Commerce Layer is at the core of our operations

Incentivized

The new apps are great, but in our case, we built so specific functionalities around it that we built our own admin tool. Based on the complexity (especially for after sales processes), no off the shelf tool would have been able to do this.

Incentivized

We're in regular contact with Commerce Layer and regularly also discuss issues directly with the tech team

Incentivized

The Commerce Layer data model is very flexible, which also creates a certain complexity. It's important to understand how the data model works and how relationships between them are built.

Incentivized

Real headless solution, fully SaaS. In comparison to all other solutions, Commerce Layer has an integrated order management which is lean, but very flexible. With all other solutions, we would have needed a separate OMS which would have increased both the complexity and the cost of the solution.

Incentivized

We have delivered better experiences to our users as a
result of the flexibility provided by the Inveon inCommerce platform. We examined our
website's performance and assisted with effective solutions where necessary,
resulting in an increase in sales. With the ability to be omnichannel, we
improved brand perception in the eyes of customers

• Reduction of support staff by 2/3 as we could implement a full self-service solution
• 1-2 days faster delivery of glasses to customers due to automated lens ordering (built into Commerce Layer)

Incentivized

• Improved performance
• Higher ROI

Incentivized