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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CommCare

    Score10 out of 10
    N/ACommCare is a digital platform for frontline work, presented as an evidence-based platform for enabling Frontline Workers, that empowers organizations to build their own digital solutions, and to better deliver services, manage clients, and collect data. Built from the ground up to support the complexities and idiosyncrasies of frontline work, CommCare can meet frontline use cases in any setting (including offline) at any scale, from pilot to nationwide…

    $120

    per month 1 Project space, Unlimited form submissions, Unlimited data storage

    IBM Case Manager

    Score10 out of 10
    N/AIBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.N/A
    Pricing
    CommCareIBM Case Manager
    Editions & Modules
    Standard
    $120
    per month 50 users included
    Pro
    $600
    per month 250 users included
    Advanced
    $1200
    per month 500 users included
    Enterprise
    starting at $4000
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CommCareIBM Case Manager
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Best Alternatives
    CommCareIBM Case Manager
    Small Businesses
    Bonterra Apricot
    Score9.5 out of 10
    Bonterra Apricot
    Score9.5 out of 10
    Medium-sized Companies
    Bonterra Apricot
    Score9.5 out of 10
    Bonterra Apricot
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CommCareIBM Case Manager
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CommCareIBM Case Manager
    Likelihood to Recommend
    Dimagi
    No answers on this topic
    IBM
    It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
    Incentivized
    Read full review
    Pros
    Dimagi
    No answers on this topic
    IBM
    • IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
    • IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
    • IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
    Incentivized
    Read full review
    Cons
    Dimagi
    No answers on this topic
    IBM
    • Integration with IBM BPM.
    • Integration with Cloud
    Incentivized
    Read full review
    Alternatives Considered
    Dimagi
    No answers on this topic
    IBM
    IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
    Incentivized
    Read full review
    Return on Investment
    Dimagi
    No answers on this topic
    IBM
    • We have been seeing organizations who implemented ICM had faster processing of their transactions.
    • We have been seeing organizations who implemented ICM found improved customer service
    Incentivized
    Read full review
    ScreenShots

    CommCare Screenshots

    Screenshot of the form builder used to build multiple question types and multimedia support.Screenshot of the app to onboard a workforce and collect data offline anywhere, even in remote areas with no connectivity.Screenshot of CommCare's mobile case management.Screenshot of a customized role-based workflow with stages and processes.Screenshot of decision support with multimedia guidance and referrals.Screenshot of data filtering, bulk editing, and deduplication tools.