iTop vs. Combodo TeemIP

iTop

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
iTop	Score 9.7 out of 10	N/A	Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution.	N/A
Combodo TeemIP	Score 10.0 out of 10	N/A	TeemIP from Combodo is a software IPAM solution enabling the user to offer customers what the vendor presents as a professional and economically viable approach to administering the complexity of IP address management. TeemIP has a CMDB and service management functions to industrialize the daily tasks of network administrators. It is available standalone, ora along with Combodo's flagship ITSM product, iTop.	N/A

Pricing

iTop

Combodo TeemIP

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
iTop	Combodo TeemIP
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	iTop	Combodo TeemIP

Features

iTop

Combodo TeemIP

Incident and problem management

Comparison of Incident and problem management features of Product A and Product B
	iTop 9.7 Ratings 18% above category average	Combodo TeemIP - Ratings
Organize and prioritize service tickets	9.70 Ratings	00 Ratings
Expert directory	9.70 Ratings	00 Ratings
Service restoration	9.70 Ratings	00 Ratings
Self-service tools	9.70 Ratings	00 Ratings
Subscription-based notifications	9.70 Ratings	00 Ratings
ITSM collaboration and documentation	9.70 Ratings	00 Ratings
ITSM reports and dashboards	9.70 Ratings	00 Ratings

ITSM asset management

Comparison of ITSM asset management features of Product A and Product B
	iTop 9.3 Ratings 12% above category average	Combodo TeemIP - Ratings
Configuration mangement	9.40 Ratings	00 Ratings
Asset management dashboard	9.10 Ratings	00 Ratings
Policy and contract enforcement	9.40 Ratings	00 Ratings

Change management

Comparison of Change management features of Product A and Product B
	iTop 10.0 Ratings 18% above category average	Combodo TeemIP - Ratings
Change requests repository	10.00 Ratings	00 Ratings
Change calendar	10.00 Ratings	00 Ratings
Service-level management	10.00 Ratings	00 Ratings

Best Alternatives
	iTop	Combodo TeemIP
Small Businesses	Agiloft Service Desk (discontinued) Score 9.0 out of 10	No answers on this topic
Medium-sized Companies	Agiloft Service Desk (discontinued) Score 9.0 out of 10	No answers on this topic
Enterprises	ManageEngine ServiceDesk Plus Score 9.2 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	iTop	Combodo TeemIP
Likelihood to Recommend	9.7 (0 ratings)	10.0 (0 ratings)

User Testimonials
	iTop	Combodo TeemIP
Likelihood to Recommend	I think that it is very well suited for smaller companies who want a help desk stack with a monitoring integration like Zabbix for a completely open-source stack. I do not think that it is particularly well suited for large organizations where more robust helpdesks are available. ServiceNow may be a better option for a larger organization. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Open source Issue Tracking Integrations Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	CSV import tools for any data. Data synchronization. Graphical impact analysis. Incentivized Malik Nate Staff Accountant Read full review	No answers on this topic
Alternatives Considered	Each member of [the] IT team members can define their control screens with the information that is relevant to them. The lifecycle of the tickets or the list of tasks to perform for the achievement of a process can be set to fit each organization. Gives users a simple way to formulate intervention requests and to follow progress. Incentivized Malik Nate Staff Accountant Read full review	No answers on this topic
Return on Investment	Has tickets that report requests and bugs . Has documentation that covers official extensions. Customizable CMDB. Guidelines. Incentivized Malik Nate Staff Accountant Read full review	No answers on this topic
ScreenShots	iTop Screenshots