Collective Health vs. Employee Navigator

Collective Health is great for managing your medical expenses. It makes it easy to see how much you have already spent on a given medical service and how much the utilization of any given medical service would cost you. Collective Health is also great for locating the most cost effective medical provider and/or facility.

Incentivized

Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.

Incentivized

• Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
• Collective Health helps users locate the best medical provider and/or facility that is best for them
• Collective Health provides quick and reliable support channels to users

Incentivized

• Open Enrollment: It is easy to set up and a smooth process for the employees.
• Benefits Management: We used it to manage overall benefits, which helped a lot with billing and reconciling.
• ACA Compliance: We use it to track our lookback period as well as to file at year-end.

Incentivized

• Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.

Incentivized

• We are relatively new users of Employee Navigator but so far haven't really run into anything that has been an issue.

Incentivized

I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.

Incentivized

So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.

Incentivized

I have not used products similar to Collective Health.

Incentivized

[Employee Navigator] knocks them out of the park and honestly isn't even in the same category as far as what it offers. In comparison Navigator is Windows 10 and Beacon is still on a dot matrix system.

Incentivized

• Ease of navigating benefits, this makes me feel like I am a member of a broader community and fully supported in navigating my healthcare needs.

Incentivized

• Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
• From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
• The CFO is happy with the no cost, and less downtime with people asking about benefits.

Incentivized