Collective Health vs. Coverflex

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.

Incentivized

It's perfect to have visibility on my credit, as all the payments are registered immediately and automatically. I just think it leaves room for confusion on managing the benefits area, as it's not that intuitive so you need to read all the forums to understand how it works. Overall, I really like it

Incentivized

• Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
• Collective Health helps users locate the best medical provider and/or facility that is best for them
• Collective Health provides quick and reliable support channels to users

Incentivized

• Monthly payments
• Credit visibility
• Tips for country legal aspects

Incentivized

• Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.

Incentivized

• Help Center
• User Experience in the benefits area
• More places to use our benefits

Incentivized

Because for some things, I think Coverflex is easy to use, has a good user experience and is quite straight forward.

But for some other areas, like the benefits area, it's not that intuitive and you need to investigate how to use it. Apart from this, is an easy platform.

Incentivized

I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.

Incentivized

The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.

Incentivized

• Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
• Collective Health has significantly improved the experience of employees with the submission of medical expenses claims

Incentivized

• Saving time
• Easier follow up on payments
• Everything in one place

Incentivized