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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Colasoft Capsa

    Score9 out of 10
    N/AColasoft Capsa is a network performance monitoring and protocol analyzing tool. Capsa provides core monitoring features, as well as automated diagnostics and packet decoding. Colasoft offers a limited free version of the software.N/A

    Variphy

    Score10 out of 10
    N/AVariphy is an analytics and management platform for Cisco Collaboration, Webex, or Zoom Phone. Variphy provides functions in a single pane of glass through products and features with the feedback and requests of Unified Communications professionals. What’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Call Analytics for Zoom Phone - Variphy…N/A
    Pricing
    Colasoft CapsaVariphy
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Colasoft CapsaVariphy
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Colasoft CapsaVariphy
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Colasoft CapsaVariphy
    Likelihood to Recommend
    Colasoft
    Capsa is highly recommended to be used in small dense areas of a network where it makes sense to be able to run analytics off of a mirror port to gain insight into traffic trends. It is a costly product to install in branch locations, and requires a decent spec hardware to run appropriately
    Incentivized
    Read full review
    Variphy
    Variphy is well suited for customers that do not have an in-house reporting tool and needs to start collecting trunk usage data; it is suitable for customers planning a system clean up to manage unused DIDs, trunk lines...etc
    Read full review
    Pros
    Colasoft
    • Robust Application. Able to handle traffic that most businesses will throw at it.
    • Easy to use. Easy to setup captures and filter down to specific traffic types.
    • Relatively cheap for what it's able to accomplish.
    Incentivized
    Read full review
    Variphy
    • Our most used function is the Cradle to Grave function in Reporting. We get the full and exact path that any call takes.
    • Monthly scheduled reporting is automatically sent to the correct Directors and Managers.
    • Dashboards give a quick look at the status of your calls.
    • The ability to use "Friendly Names" for fields for ease of user use.
    Read full review
    Cons
    Colasoft
    • Needs options to scale to 10Gb/s networks. The cutoff for performance looks to be around 3Gb/sl
    • Needs API access to trigger capturesl
    • Needs Agents for remote capturesl
    Incentivized
    Read full review
    Variphy
    • The ability to connect to systems that have a hybrid cloud solution so receive statistics from both sides
    Read full review
    Support Rating
    Colasoft
    No answers on this topic
    Variphy
    Because we did experience some non-vendor-related issues during and after implementation, Dre and the team were terrific at working with us to solve the problems and get us up and running.
    Read full review
    Alternatives Considered
    Colasoft
    Colasoft performs more like the traditional wireshark as opposed to other solutions that tend to focus on graphs instead of giving you the raw data. I personally prefer the raw data, and then the ability to build graphs upon this (which Capsa can do). This allows for quicker analysis and makes it easier to relate to.
    Incentivized
    Read full review
    Variphy
    Service and value (price) is the reason we selected Variphy. The price is really workable for all the capabilities the product has. But no one can match Variphy's service. Some of the people that help me have been there from the company's start. They have a quick response and have solved every problem I have had. Their sales are always there to help when needed.
    Read full review
    Return on Investment
    Colasoft
    • While the product doesn't detect malware, it has helped track down malware infected machines by using data from other applications to run filters to look for known traffic destinations for that malware. For me this is a huge ROI since malware can be the great unknown.
    • Relatively cheap compared to the feature set.
    Incentivized
    Read full review
    Variphy
    • I am not an accountant, but I know that Variphy has paid for itself in customer satisfaction. We have far fewer patient complaints than we did 6 years ago.
    Read full review
    ScreenShots

    Variphy Screenshots

    Screenshot of Cisco CDR & UCCX Reporting & AnalyticsScreenshot of Cisco UCCX Wallboards
Variphy's Cisco Unified Contact Center Express (UCCX) statistics are delivered in real-time to every screen needed within a single dashboard. Wallboard Widgets can be configured on the fly for Agent State and multiple CSQ statistics on one screen.Screenshot of Cisco CUBE CDR Reporting
Much like CUCM CDR Reporting and UCCX Call Analytics, Variphy’s CUBE CDR reporting and Dashboard Widgets are used to search, analyze, and report upon CUBE call activity.

Offers Search by Calling Numbers (CLID), Dialed Number Identification Services (DNIS), Peer Addresses, as as well as details and statistics that can be included in customizable and dynamic reports and widgets.Screenshot of Cisco CUBE Call Scenario ChartProduct screenshot