Coinbase vs. Xoom, a PayPal Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coinbase
Score 9.0 out of 10
N/A
Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer customers crypto (Coinbase Prime), crypto asset custody (Coinbase Custody), and a wallet to self-store crypto (Coinbase Wallet).
$0.20
taker fee
Xoom, a PayPal Service
Score 7.0 out of 10
N/A
Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.N/A
Pricing
CoinbaseXoom, a PayPal Service
Editions & Modules
$100K-$1M
$0.20
taker fee
$10-50K
$0.35
taker fee
<$10K
$0.50
taker fee
No answers on this topic
Offerings
Pricing Offerings
CoinbaseXoom, a PayPal Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CoinbaseXoom, a PayPal Service
User Ratings
CoinbaseXoom, a PayPal Service
Likelihood to Recommend
8.4
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
6.4
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
CoinbaseXoom, a PayPal Service
Likelihood to Recommend
Coinbase is well suited to the beginning investor, or someone who wants to learn more about Crytpo. While not all forms of Crypto are available for purchase outside of Coinbase Wallet, the variety is great. Also, the way their graphs display performance over time is so convenient, we do not have to do excessive outside research, because Coinbase is great at keeping relevant information in one place.
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Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
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Pros
  • Coinbase has a really nice looking design which offers for a better user experience.
  • Coinbase is extremely easy to use.
  • Coinbase does a great job delivering company news/changes to its users.
  • Coinbase offers frequent updates which makes you feel more secure using their services.
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  • Very fast transfer and very secure as being of PayPal.
  • Receiver don't need to download the app or use Xoom.
  • It supports bank and debit card to transfer funds and same with the receiver.
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Cons
  • The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
  • Under load/high volume, the site and application become unresponsive
  • Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.
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  • transfer fee could be waived for large transaction amount
  • They could offer referral for new users
  • the exchange rate, though quite competitive, but can be better specially for larger transactions
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Likelihood to Renew
No answers on this topic
I don't see any other service that is so versatile and which offers such a breadth of services.
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Usability
The application and desktop versions are updated regularly and rarely experience down time.
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It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
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Support Rating
I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
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The support team is excellent. They help with any queries.
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Implementation Rating
No answers on this topic
The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
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Alternatives Considered
Coinbase and robinhood both offer crypto trading and investing. Coinbase, however, also offers to stake along with sending and receiving crypto. It's also nice that Coinbase focuses on crypto rather than also offering the purchasing and selling of stocks. Coinbase also does a better job of trying to educate their users about each crypto and often offers free crypto with that education. I use Coinbase for crypto trading/purchasing for those reasons.
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Our team has preferred Xoom because it is an efficient and safe way to transfer funds. We are able to be as detailed as necessary with every transaction, which gives us the confidence of knowing where our money is going. We appreciate the ease of use and the free initial account when signing up.
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Return on Investment
  • I have been interested in investing. But certain stocks are high. Cryptocurrency is open to whatever amount you have unlike stash or e-trader that only you a small amount to ownership
  • I get the benefits to be educated on a few currencies and blockchains. They even give you a starting amount to get you trading
  • To withdrawal, coinbase ask which currency to withdraw from. Then give a QR code to point at a bitcoin ATM or service.
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  • We have had an uptick in payment processing times.
  • We receive payments from customers on time with no lag between invoice and payment dates.
  • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
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