TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cognito Forms

    Score9.3 out of 10
    N/ACognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.

    $19

    per month 2 users

    Novi Survey

    Score8 out of 10
    N/ANovi Survey offers both a hosted cloud deployment and an on-premise installable survey software for businesses of any size.N/A
    Pricing
    Cognito FormsNovi Survey
    Editions & Modules
    Free
    $0
    1 user
    Pro
    $19
    per month 2 users
    Team
    $39
    per month 5 users
    Enterprise
    $129
    per month 20 users
    No answers on this topic
    Offerings
    Pricing Offerings
    Cognito FormsNovi Survey
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cognito FormsNovi Survey
    Considered Both Products
    Cognito Forms
    No answer on this topic
    Novi Survey
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Cognito FormsNovi Survey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Cognito Forms and Novi Survey
    Feature
    Cognito Forms
    8.3
    4 Ratings
    4% above category average
    Novi Survey
    6.3
    1 Ratings
    23% below category average
    Survey templates8.54 Ratings6.01 Ratings
    Themes7.04 Ratings6.01 Ratings
    Custom logo/branding9.54 Ratings7.01 Ratings
    Survey Content
    Comparison of Survey Content features of Cognito Forms and Novi Survey
    Feature
    Cognito Forms
    8.7
    4 Ratings
    2% above category average
    Novi Survey
    8.7
    1 Ratings
    2% above category average
    Changes to live survey8.53 Ratings9.01 Ratings
    Question design help8.54 Ratings9.01 Ratings
    Multiple question types9.04 Ratings8.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Cognito Forms and Novi Survey
    Feature
    Cognito Forms
    9.5
    4 Ratings
    14% above category average
    Novi Survey
    9.0
    1 Ratings
    9% above category average
    Survey logic flexibility9.54 Ratings9.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Cognito Forms and Novi Survey
    Feature
    Cognito Forms
    9.5
    4 Ratings
    15% above category average
    Novi Survey
    8.6
    1 Ratings
    5% above category average
    Response tracking9.03 Ratings9.01 Ratings
    Data export9.54 Ratings9.01 Ratings
    Standard reports10.04 Ratings9.01 Ratings
    Custom reports9.54 Ratings9.01 Ratings
    Analytics9.54 Ratings7.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Cognito Forms and Novi Survey
    Feature
    Cognito Forms
    9.8
    4 Ratings
    12% above category average
    Novi Survey
    8.0
    1 Ratings
    8% below category average
    Access controls9.54 Ratings8.01 Ratings
    Compliance10.04 Ratings8.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Cognito Forms and Novi Survey
    Feature
    Cognito Forms
    9.3
    3 Ratings
    13% above category average
    Novi Survey
    7.0
    1 Ratings
    16% below category average
    Vendor-offered crowdsourcing9.53 Ratings00 Ratings
    Respondent restrictions9.03 Ratings7.01 Ratings
    Best Alternatives
    Cognito FormsNovi Survey
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cognito FormsNovi Survey
    Likelihood to Recommend
    9.5
    (6 ratings)
    8.0
    (1 ratings)
    Usability
    8.5
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cognito FormsNovi Survey
    Likelihood to Recommend
    Cognito Forms
    It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
    Read full review
    Novi Survey
    Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
    Incentivized
    Read full review
    Pros
    Cognito Forms
    • New Hire Form - It announces the new hire and provides direction to several departments on their needs, computer, phone, security level, etc.
    • Terminations - We use it to shut off security, badges, computers, track phone, electronics, etc.
    • Temp Form - It provides an avenue to enter them into our payroll system for tracking hours, also, for the start and end dates.
    Incentivized
    Read full review
    Novi Survey
    • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
    • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
    • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
    Incentivized
    Read full review
    Cons
    Cognito Forms
    • It isnt the most user friendly if you have someone who isnt experienced
    • Learning curve is pretty high
    • Should be easier to customise the formatting
    Incentivized
    Read full review
    Novi Survey
    • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
    • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
    • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
    Incentivized
    Read full review
    Usability
    Cognito Forms
    We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.
    Incentivized
    Read full review
    Novi Survey
    No answers on this topic
    Support Rating
    Cognito Forms
    Very friendly and helpful, but typically takes at least one day to respond. However, when they do respond they dive right into the specific form I ask about and tell me exactly how to fix what I need help with
    Incentivized
    Read full review
    Novi Survey
    No answers on this topic
    Alternatives Considered
    Cognito Forms
    I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
    Incentivized
    Read full review
    Novi Survey
    My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
    Incentivized
    Read full review
    Return on Investment
    Cognito Forms
    • We've been able to get away from Word and pdf forms and build a functionality that is conditional on form content
    • The speed of getting a good-enough version up and running to meet an immediate business need is outstanding
    • The cost of improving a set of almost good-enough forms or propagating a change in business rules is depressing
    Read full review
    Novi Survey
    • Effective survey tool for an affordable price
    • Learning the platform has increased end-user knowledge about survey logic
    • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
    Incentivized
    Read full review
    ScreenShots