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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A

    Splunk Enterprise Security

    Score9.8 out of 10
    N/ASplunk Enterprise Security is an analytics-driven SIEM that helps to combat threats with actionable intelligence and advanced analytics at scale.N/A
    Pricing
    Cofense TriageSplunk Enterprise Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cofense TriageSplunk Enterprise Security
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cofense TriageSplunk Enterprise Security
    Considered Both Products
    Cofense
    Chose Cofense Triage
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did …
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    99%
    Would buy again
    100 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    94%
    Delivers good value for the price
    84 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    94%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    93%
    Lived up to sales and marketing promises
    74 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    20 Answers
    91%
    Implementation went as expected
    84 Answers
    Features
    Cofense TriageSplunk Enterprise Security
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense Triage and Splunk Enterprise Security
    Feature
    Cofense Triage
    6.4
    35 Ratings
    31% below category average
    Splunk Enterprise Security
    -
    Ratings
    Integration with Other Security Systems5.034 Ratings00 Ratings
    Attack Chain Visualization6.127 Ratings00 Ratings
    Centralized Dashboard7.735 Ratings00 Ratings
    Live Response for Rapid Remediation6.731 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Cofense Triage and Splunk Enterprise Security
    Feature
    Cofense Triage
    -
    Ratings
    Splunk Enterprise Security
    8.4
    102 Ratings
    8% above category average
    Centralized event and log data collection00 Ratings9.3100 Ratings
    Correlation00 Ratings8.699 Ratings
    Event and log normalization/management00 Ratings8.5100 Ratings
    Deployment flexibility00 Ratings8.3101 Ratings
    Integration with Identity and Access Management Tools00 Ratings7.896 Ratings
    Custom dashboards and workspaces00 Ratings9.2102 Ratings
    Host and network-based intrusion detection00 Ratings7.996 Ratings
    Data integration/API management00 Ratings8.498 Ratings
    Behavioral analytics and baselining00 Ratings7.795 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.596 Ratings
    Response orchestration and automation00 Ratings7.087 Ratings
    Reporting and compliance management00 Ratings8.695 Ratings
    Incident indexing/searching00 Ratings9.2101 Ratings
    Best Alternatives
    Cofense TriageSplunk Enterprise Security
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    IBM Security QRadar SIEM
    Score9 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense TriageSplunk Enterprise Security
    Likelihood to Recommend
    7.5
    (38 ratings)
    8.9
    (103 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    7.5
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.6
    (6 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.3
    (100 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Cofense TriageSplunk Enterprise Security
    Likelihood to Recommend
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
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    Cisco
    Well suited: Splunk ES is highly recommended in an environment with many data sources and experienced computer engineers. It has a steep learning curve, but once that hurdle is crossed, it is absolutely a beast. It is also very expensive, so a company putting a high amount of budget in Security is needed. Not well suited: Splunk ES is not recommended if a company has only a few sources and some non-technical IT users. The price won't justify the fewer data sources and scratching just the surface level. Moreover, non-technical IT users would be better off with something that has a query builder, unlike Splunk.
    Incentivized
    Read full review
    Pros
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
    Read full review
    Cisco
    • Advanced Threat Detection and Correlation: ES stands out in its ability to detect sophisticated threats by correlating data from multiple sources. For instance, it can identify unusual patterns in user behavior, cross-referencing with network logs to flag potential insider threats.
    • Real-time Monitoring and Alerting: ES offers robust real-time monitoring capabilities. It excels in promptly alerting us to critical security events, such as suspicious network traffic spikes or unauthorized access attempts, allowing for immediate response.
    • Comprehensive Log Analysis: ES ingests and analyzes an extensive range of log data. It's particularly adept at parsing and making sense of complex log formats, making it a versatile tool for understanding system activities and security events.
    Incentivized
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    Cons
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    Cisco
    • ES on the cloud (SaaS) has too many limitations with platform administration.
    • Supported integrations are not always on par with enterprise support especially when dependent on 3rd-party proprietary APIs.
    • In later versions, unforeseen glitches seem to show up that have no resolution except version upgrade. This used to not be the case in prior versions which were very stable.
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    Likelihood to Renew
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    Cisco
    We are very happy with Splunk and would advise anyone to take a serious look at it. It might look pricey but the rewards Splunk offers seem endless.
    Incentivized
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    Usability
    Cofense
    The interface is easy and intuitive.
    Incentivized
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    Cisco
    You definitely need to learn how to use Splunk to get the most of the tool. There are many courses available for free to get up to speed on the usability of the tool but it's not that simple. It will take time to digest all the data and to understand how to query for what you are looking for.
    Incentivized
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    Reliability and Availability
    Cofense
    We've experienced zero downtime.
    Incentivized
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    Cisco
    I'm not an ES user, but, in my implementation I usually try to prevent all service stops to guarantee High availability to the final customers.
    Incentivized
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    Performance
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    Cisco
    ES requires a very performant infrastructure: if it has it's performant, otherwise not. I had situation with a very performant infrastructure and I didn't notized that it was a distributed architecture, it seemed that there ware few data on my PC, othewise I experienced less performant infrastructures with less performaces.
    Incentivized
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    Support Rating
    Cofense
    No answers on this topic
    Cisco
    It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
    Incentivized
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    In-Person Training
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
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    Cisco
    I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
    Incentivized
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    Online Training
    Cofense
    No answers on this topic
    Cisco
    It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
    Incentivized
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    Implementation Rating
    Cofense
    No answers on this topic
    Cisco
    It's a fantatic product and it was very useful the presence of Splunk Professional Services for the Design Phase and the final Health Check.
    Incentivized
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    Alternatives Considered
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
    Read full review
    Cisco
    Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
    Incentivized
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    Contract Terms and Pricing Model
    Cofense
    No answers on this topic
    Cisco
    for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
    Incentivized
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    Scalability
    Cofense
    We've experienced zero downtime
    Incentivized
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    Cisco
    - 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
    Incentivized
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    Professional Services
    Cofense
    No answers on this topic
    Cisco
    I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
    Incentivized
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    Return on Investment
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
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    Cisco
    • ES has highly impacted ROI because as the customer of the ES the work we do for creating use cases for clients in terms of security-related aspects by their logs has given more return than investment.
    • The correlation searches we run to get detailed results from the Data models are very less time-consuming than Splunk Enterprise itself we can get quick responses to the use cases and dashboards populated because of ES.
    • The CIM compliance feature is ES has made more jobs easy in the terms of finding more Authentication related data we can get data onboarded in the Email data model from O365 and search is email data model instead of searching for particular indexes.
    Incentivized
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    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details