Cofense Triage vs. LevelBlue USM Anywhere

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cofense Triage
Score 9.4 out of 10
Enterprise companies (1,001+ employees)
Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A
LevelBlue USM Anywhere
Score 3.7 out of 10
N/A
The LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.
$1,075
per month
Pricing
Cofense TriageLevelBlue USM Anywhere
Editions & Modules
No answers on this topic
Essentials
$1,075
per month
Standard
$1,695
per month
Premium
$2,595
per month
Offerings
Pricing Offerings
Cofense TriageLevelBlue USM Anywhere
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Cofense TriageLevelBlue USM Anywhere
Features
Cofense TriageLevelBlue USM Anywhere
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
Cofense Triage
6.4
Ratings
31% below category average
LevelBlue USM Anywhere
-
Ratings
Integration with Other Security Systems5.00 Ratings00 Ratings
Attack Chain Visualization6.10 Ratings00 Ratings
Centralized Dashboard7.70 Ratings00 Ratings
Live Response for Rapid Remediation6.70 Ratings00 Ratings
Best Alternatives
Cofense TriageLevelBlue USM Anywhere
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.8 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 8.7 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cofense TriageLevelBlue USM Anywhere
Likelihood to Recommend
7.5
(0 ratings)
9.8
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
7.2
(0 ratings)
Usability
10.0
(0 ratings)
6.7
(0 ratings)
Availability
10.0
(0 ratings)
6.4
(0 ratings)
Performance
10.0
(0 ratings)
7.3
(0 ratings)
Support Rating
-
(0 ratings)
7.3
(0 ratings)
In-Person Training
10.0
(0 ratings)
4.5
(0 ratings)
Online Training
-
(0 ratings)
8.3
(0 ratings)
Implementation Rating
10.0
(0 ratings)
6.4
(0 ratings)
Configurability
10.0
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
10.0
(0 ratings)
6.3
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
7.6
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
8.2
(0 ratings)
User Testimonials
Cofense TriageLevelBlue USM Anywhere
Likelihood to Recommend
The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
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AlienVault Unified Security Management (USM) Anywhere is a cloud-based security information and event management solution that provides effective and affordable threat detection, incident response, and compliance management capabilities. USM Anywhere is well suited to mid-size enterprise environments operating in the cloud. USM Anywhere is also well suited to enterprises whose operations teams require easy deployment and management. Last, USM Anywhere is considered a highly affordable option compared to competitors. USM Anywhere lags competitors in several areas, such as application monitoring, database monitoring, and integrations with third-party solutions such as cloud access security brokers (CASB), DAM, DAP, and DLP.
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Pros
  • Separating links and attachments contained in the email, and checking to see if they are known malicious.
  • Clustering like emails to save time when responding.
  • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
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  • The USM platform provides the essential security capabilities that work together for a fast and cost-effective way for organizations to have complete visibility into the security of their environment.
  • With the information gathered during asset discovery, USM will correlated that information with known vulnerabilities for continuous vulnerability awareness. In addition, USM contains an active scanner capable of scanning for over 30,000 known vulnerabilities.
  • To give better visibility into your network, and possibly detect intrusions that don’t follow behavioral patterns, we offer Netflow information, bandwidth monitoring, and traffic capture, all part of our behavioral monitoring capabilities built into USM.
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Cons
  • YARA rules, while the functionality is fantastic I've found that the documentation can be a bit confusing. Although, that might just be my personal experience.
  • Rare glitches make the send notification button unusable. This can be remediated by navigating to a different report, but [it] is a bit of a pain in the moment.
  • I would like to see a dark mode get added as well, but that's obviously a tertiary concern.
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  • USM Anywhere doesn't allow you to multi-home sensors. So if you have non-routable networks, you'll need to investigate the on-premise solution too.
  • You have to be on top of tuning else a constant stream of alerts will cause your SOC staff to begin ignoring alarms.
  • You have to be on top of tuning else you'll eat your allotment of storage for that month. It is really easy to exceed your storage quota if you don't proactively monitor log sources. USM could do a better job letting you know if a log source is too chatty.
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Likelihood to Renew
Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
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The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
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Usability
The interface is easy and intuitive.
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Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
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Reliability and Availability
We've experienced zero downtime.
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We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
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Performance
No slowness seen.
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With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
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Support Rating
No answers on this topic
Support is friendly but response time has been spotty. Also initially when we signed up there was a lot of pointing us at the documentation, which has been spotty and ad-hoc for what is supposed to be a commercial product. Overall the feel of AlienVault and the support has been of a very new and startup company that is trying to grow up out of it's open source roots, and I'm not sure if they've totally been able to make the transition to being able to meet the expectations of the enterprise customers.
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In-Person Training
Training was through, relevant and easy to follow.
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I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
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Online Training
No answers on this topic
The instructor gave detailed overview and went through the labs before allowing us to attempt using them. I enjoyed the balance of time and level of instruction received. The content went deeper that usual and the lab environment was easy to use and all results were consistent. I came away from the course knowing more than i did if I had just read the course notes.
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Implementation Rating
No answers on this topic
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
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Alternatives Considered
The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
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The cost of AlienVault is what sold us on AlienVault. However, considering the amount of time and effort that has gone into getting it set up and realizing that views and reports cannot be shared across groups makes it not worth the savings.
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Scalability
We've experienced zero downtime
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The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
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Return on Investment
  • The biggest impact has been the time saved.
  • My company had nothing of this sort previously and we were stuck trying to make use of free resources and doing things very manually. Triage was a huge life saver in this area.
  • The ability to quickly respond to several users at once has been a great help.
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  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.
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ScreenShots

Cofense Triage Screenshots

Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details