Cofense Triage vs. IBM X-Force Incident Response and Intelligence Services (IRIS)

The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors

Incentivized

Well suited to the following: 1. Data-Driven Analytics. I cannot stress that enough. It has been transformational in the way we are able to accomplish tasks and analyze large amounts of information. 2. Connect-The-Dots methodology. I have found it incredibly adept in allowing new information to be used in tandem with already-known info. 3. This is the icing on the cake and what I had originally set out to accomplish - IRIS has made it possible - Generative AI that uses verified data science to provide insights and expedite our advancement by performing experiments yielding real-world positive results. This has significantly reduced the time it takes for technology to be ready and marketable, reduces the workload, and saves a tremendous amount of money in the long run by allowing our discoveries to be 3 weeks away instead of 30 years. In contrast, scenarios where it is less appropriate are in nearly identical company when it comes to my third point (A double-edged sword, if you will.) We have a responsibility to ensure that this technology is used for a positive outcome and "Future:Forward" approach. This is the mark of true Evolution. It's up to us to keep it so.

• Separating links and attachments contained in the email, and checking to see if they are known malicious.
• Clustering like emails to save time when responding.
• Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.

Incentivized

• Immediate recognition of possible conflicting interests within a field of view.
• Ability to assist users with Research and Development at an extraordinary rate.
• Real-Time feedback via neural pathways to analyze data and implement independent solutions that are tailored to the specific applications on-site.
• This entire review was written with the assistance of IRIS technology as a demonstrative of it's very real practical application. This took less than 2 minutes to write using my own hands.

• YARA rules, while the functionality is fantastic I've found that the documentation can be a bit confusing. Although, that might just be my personal experience.
• Rare glitches make the send notification button unusable. This can be remediated by navigating to a different report, but [it] is a bit of a pain in the moment.
• I would like to see a dark mode get added as well, but that's obviously a tertiary concern.

Incentivized

• Suggestion 1) "RE:View" functionality.
• Suggestion 2) "ION = EYE-ON" in Language processing.
• Suggestion 3) Biological GUI+GPU integration.
• Suggestion 4) Ability to "RE:Quest" IRIS Up-link/Down-link interaction. (Inter-Act w/(EYE-ON))

Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.

Incentivized

The interface is easy and intuitive.

Incentivized

We've experienced zero downtime.

Incentivized

No slowness seen.

Incentivized

Training was through, relevant and easy to follow.

Incentivized

The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.

Incentivized

Secure work environment with this platform has enhanced effective workflow infrastructure. The cost of deployment and configuration capabilities with other security applications lead to main decision of acquiring this tool. The security control dashboards gives reliable performance reports that leads to quick decision-making when there are malware attacks. It gives lifecycle report for most work processes and threat intelligence information that enables my team to track workloads effectively.

We've experienced zero downtime

Incentivized

• The biggest impact has been the time saved.
• My company had nothing of this sort previously and we were stuck trying to make use of free resources and doing things very manually. Triage was a huge life saver in this area.
• The ability to quickly respond to several users at once has been a great help.

Incentivized