Cofense PhishMe vs. KnowBe4 Security Awareness Training

Cofense PhishMe

51 Reviews and Ratings

KnowBe4 Security Awareness Training

1,089 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cofense PhishMe	Score9.7 out of 10	Enterprise companies (1,001+ employees)	Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.	N/A
KnowBe4 Security Awareness Training	Score9.4 out of 10	N/A	KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…	$0.95 per month (billed annually) per seat

Pricing

Cofense PhishMe

KnowBe4 Security Awareness Training

No answers on this topic

Silver: $0.95
per month (billed annually) per seat
Gold: $1.10
per month (billed annually) per seat
Platinum: $1.25
per month (billed annually) per seat
Diamond: $1.70
per month (billed annually) per seat

Pricing Offerings
Cofense PhishMe	KnowBe4 Security Awareness Training
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

Optional

—

—

Community Pulse
Key User Insights
	Cofense PhishMe	KnowBe4 Security Awareness Training
Considered Both Products	Cofense Verified User Chose Cofense PhishMe We closely looked at KnowBe4's platform as well when it came time to renew. We chose to continue with Cofense because we already had over a year's worth of data in the platform that we would lose by switching vendors. Incentivized Helpful? Verified User Chose Cofense PhishMe PhishMe is a market leader in terms of phishing simulation solutions. The customization appears unmatched when compared with competitors and the support we have experienced from Cofense has been excellent. Phish me offers lots of realistic templates which are updated regularly … Incentivized Helpful? Verified User Chose Cofense PhishMe Cofense was selected as a vendor before I was in this role. Another vendor was evaluated for additional security awareness training but not to replace the Cofense PhishMe program. We also looked at Ninjio to supplement our phishing education program. Incentivized Helpful?	KnowBe4 Verified User Chose KnowBe4 Security Awareness Training KnowBe4 is easy to integrate with AD and Outlook so onboarding and off boarding users is easy. The reporting, training, and templates are varied and easily changed to tailor to our business. PhishMe is strictly a security training and reporting tool, while KnowBe4 includes … Incentivized Helpful? Ian Maffett VP, Enterpise Architecture and Software Development in Information Technology at Customers Bank (Banking, 1001-5000 employees) Chose KnowBe4 Security Awareness Training We previously used PhishMe before the cofense acquisition. At the time, it felt clunky and outlook integration was flakey. We've had much more success via training and overall usage with KnowBe4 due to effective tools and campaigns. Costs and support were also a factor, with … Incentivized Helpful? Jack White System Administrator in Information Technology at Stribling Equipment Llc (Retail, 501-1000 employees) Chose KnowBe4 Security Awareness Training We looked at PhishMe, but it just didn't have the same feature set as KnowBe4. So far to us, this has been the best product we can find. There are some others that have made up ground and have some of the same features, but overall, KnowBe4 is still the best in our minds. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training While I think PhishMe is a good product, it lacks the continuous training required once the phishing campaign is complete. SANS has a decent training platform, but training materials can become outdated. It also does not address the need to evaluate effectiveness of the … Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training We looked at PhishMe and Wombat in addition to KnowBe4. We found that the feature set and price point and user support made KB4 the clear winner in our process. I can't say enough about how the communication with KnowBe4 really helps to keep the training on point and timely. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training KnowBe4 is similar in many ways to its competitors, but has an edge in terms of training content, usability, and integration. I would like to see more technical options with our level of subscription. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training We knew that most of our "sister schools" used KnowBe4 Security Awareness Training and once we got in communication with the KnowBe4 Security Awareness Training team we knew it was the best product. It balances that security and robustness with ease of use and ease of … Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training Although Cofense was a good product, years of limited updates of any substance caused us to look into additional products. We have reduced our time of needing to review phishing emails by almost 90%. For example, 800 messages delivered into our phishing platform resulted in 650 … Incentivized Helpful? Prischal Bahgoo General Manager in Information Technology at ViC IT Consulting (Information Technology & Services, 51-200 employees) Chose KnowBe4 Security Awareness Training We have still utilized Knowbe4 for the last 3 years and on going! Hoping the pricing can come down as it is starting to become expensive especially with the current reducing IT spend and ROE Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training Code as was strictly a phishing simulator. KnowBe4 goes beyond phishing simulations by providing security training modules, posters, and exciting new features such as QR codes. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training I had used KnowBe4 Security Awareness Training previously and therefore knew that it's intuitive, easy to use, quick to customize where I'm able to and works well for reporting. I did like Cofense's ability to customize training modules but ultimately went for KnowBe4 Security … Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training The other tools in this space didn't compare well in terms of easy of use, quick to implement and exceptional support. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training At the time we looked at the others, we found KB4 had more features and at that time was AD integrated. Incentivized Helpful? Marc Stefaniu Director - Information Security Governance, Risk and Compliance in Information Technology at TMX Group (Financial Services, 1001-5000 employees) Chose KnowBe4 Security Awareness Training We selected based on: - product / artifact numbers - videos duration Incentivized Helpful? Rajat Gupta Information Security Officer in Information Technology at GlobalSign (Information Technology & Services, 501-1000 employees) Chose KnowBe4 Security Awareness Training I normally refer to Gartner's Magic Quadrant before selecting a product for my organization. Seeing KnowBe4 Security Awareness Training as a leader really helped boost our confidence. However we didn't want to rely only upon the Gartner's report, hence created our own test … Incentivized Helpful? Frank Summers Director of Technology in Information Technology at Evesham Twp Schools (Education Management, 501-1000 employees) Chose KnowBe4 Security Awareness Training KnowBe4 seems to be a more complete package from campaigns to training end users. We really liked the short training videos for our end users. They are pressed for time during the school year and we sometimes hesitate to break their stride with long mandatory trainings. We push … Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training This product so far has outpaced anything we've looked into in the past. It seems they are on the cutting edge of hacker methods and it shows. We have a much better grasp on the topics with KnowBe4 than we ever did. Our users seem happy with the training and testing as well. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training KnowBe4 stands alone in its ability to communicate to the user what to look out for and how to be on the alert to common malicious emails. Others that I've tried just don't have the ease of use that this does. The last product was a lot more confusing for all our employees. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training KnowBe4 compares favorably to other competitive products. Incentivized Helpful? Joel Scheller InfoSec Analyst in Information Technology at CoServ (Utilities, 201-500 employees) Chose KnowBe4 Security Awareness Training Tech guard is an up and comer and has some features that KnowBe4 could learn from. However, in terms of total product assets, it is much smaller than KB4, particularly in terms of available training modules. Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training I used a trial of Cofense before making a final decision. I got quotes from them and KnowBe4 and KnowBe4 seemed much happier to work with a smaller business, and Cofense was a ridiculous cost compared to even KnowBe4's most expensive plan. I think their licensing is geared more … Incentivized Helpful? Verified User Chose KnowBe4 Security Awareness Training They don't compare. Each has its sharp points and defects, but KnowBe4 is the industry leader because of their wide range of tools and effective training program. Incentivized Helpful? Marc Vasquez, APR Assistant Vice President / Security Awareness Program Manager in Information Technology at UMB Bank (Financial Services, 1001-5000 employees) Chose KnowBe4 Security Awareness Training When we looked at other vendors, we felt like the platforms were relatively similar in that they would help us provide phishing exercises and education to our associates. What really set them apart was the great customer service we received from the sales team through each of … Incentivized Helpful? Terrance J. Ranney I.T. Administrator in Information Technology at UNICO Engineering, Inc. (Civil Engineering, 11-50 employees) Chose KnowBe4 Security Awareness Training KnowBe4 has a great library of training materials and their Phishing testing tools is the best. Our users have really responded to being phished regularly and are more alert now for false and strange emails I teach them to question everything and they take that to heart. … Incentivized Helpful?
	Would buy again
	100% Would buy again 17 Answers	98% Would buy again 639 Answers
	Delivers good value for the price
	100% Delivers good value for the price 15 Answers	99% Delivers good value for the price 605 Answers
	Happy with the feature set
	100% Happy with the feature set 17 Answers	99% Happy with the feature set 643 Answers
	Lived up to sales and marketing promises
	100% Lived up to sales and marketing promises 13 Answers	96% Lived up to sales and marketing promises 502 Answers
	Implementation went as expected
100% Implementation went as expected 10 Answers	97% Implementation went as expected 540 Answers

TrustRadius Insights
	Cofense PhishMe	KnowBe4 Security Awareness Training
Highlights	Research Team Insight Published June 12, 2020 Cofense PhishMe and KnowBe4 Security Awareness Training are both security awareness training software designed to train and test users on defending against social engineering attacks such as phishing. Both software options are most popular with larger enterprises, likely because as staff sizes increase, it becomes more difficult to train staff without a dedicated tool. Features Cofense PhishMe and KnowBe4 Security Awareness Training both provide essential features like phishing user training, they have a few standout features that set them apart from each other. Cofense PhishMe boasts a powerful phishing reporting tool that allows users to report emails with a single click so that they can be assessed. When suspicious emails are reported, they go through Cofense Triage, which analyzes emails and clusters threats together before sending them to your security team. Additionally, Cofense PhishMe offers a simple to use user interface that users will be able to pick up on quickly with minimal training. KnowBe4 Security Awareness Training provides over 2,000 phishing templates, allowing businesses to safely test their staff’s vulnerability to social engineering attacks and report on the results. Social Engineering tests can also be automated using KnowBe4 Security Awareness Training’s artificial intelligence tools, which can push social engineering tests out through email, text, or voicemail. Limitations Cofense PhishMe and KnowBe4 Security Awareness Training both help businesses secure themselves against social engineering attacks, but they also have some limitations that are important to consider. Cofense PhishMe has robust reporting tools on potential vulnerabilities, but it doesn’t provide the variety of phishing templates the KnowBe4 Security Awareness offers. Additionally, social engineering tests aren’t as easy to automate using Cofense PhishMe. For businesses looking primarily to test their staff on social engineering, KnowBe4 Security Awareness Training may be preferred. KnowBe4 Security Awareness Tarining helps businesses test their employees on social engineering attacks, but it doesn’t offer email threat analysis features that are as robust as Cofense Triage. For businesses looking not only to educate their staff, but also to analyze suspicious emails before sending them to the security team, Cofense PhishMe may be ideal. Pricing Cofense PhishMe is priced based on the number of users an organization has. Pricing starts at $10.00 per user per year, but can reach as high as $12.00 per user per year for smaller businesses. Similarly, Pricing for KnowBe4 Security Awareness Training is dependent on the number of users, as well as the feature needs of the organization. Pricing starts as low as $8.00 per user per year, but can reach as high as $29.50 per user per year.

Features

Cofense PhishMe

KnowBe4 Security Awareness Training

Comparison of Security features of Cofense PhishMe and KnowBe4 Security Awareness Training
Feature	Cofense PhishMe 7.8 4 Ratings 9% below category average	KnowBe4 Security Awareness Training 8.8 303 Ratings 3% above category average
Single sign-on capability	7.44 Ratings	9.6269 Ratings
Role-based user permissions	8.24 Ratings	8.0293 Ratings

Comparison of Security Awareness Training features of Cofense PhishMe and KnowBe4 Security Awareness Training
Feature	Cofense PhishMe 7.3 4 Ratings 15% below category average	KnowBe4 Security Awareness Training 8.3 331 Ratings 2% below category average
Training Content Library	7.24 Ratings	8.8328 Ratings
Multilingual Training Content	7.14 Ratings	9.3181 Ratings
Training Gamification	7.13 Ratings	8.4271 Ratings
Industry-Specific Security Training	7.83 Ratings	6.2289 Ratings
Individualized Security Training Plans	6.93 Ratings	7.5280 Ratings
Phishing Simulations	7.23 Ratings	9.5326 Ratings
Security Reporting	8.03 Ratings	8.3319 Ratings
Integration with Security Tech Stack	7.33 Ratings	8.1187 Ratings

User Ratings
	Cofense PhishMe	KnowBe4 Security Awareness Training
Likelihood to Recommend	8.7 (28 ratings)	9.5 (677 ratings)
Likelihood to Renew	9.1 (1 ratings)	9.4 (53 ratings)
Usability	7.3 (2 ratings)	9.4 (164 ratings)
Availability	- (0 ratings)	9.1 (18 ratings)
Performance	- (0 ratings)	8.8 (19 ratings)
Support Rating	9.1 (4 ratings)	8.8 (258 ratings)
In-Person Training	- (0 ratings)	8.8 (5 ratings)
Online Training	9.1 (1 ratings)	8.5 (14 ratings)
Implementation Rating	8.2 (1 ratings)	8.5 (21 ratings)
Configurability	- (0 ratings)	8.4 (13 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.1 (39 ratings)
Ease of integration	- (0 ratings)	8.9 (7 ratings)
Product Scalability	- (0 ratings)	8.4 (19 ratings)
Professional Services	- (0 ratings)	8.9 (12 ratings)
Vendor post-sale	9.1 (1 ratings)	8.7 (15 ratings)
Vendor pre-sale	9.1 (1 ratings)	8.3 (14 ratings)

User Testimonials
	Cofense PhishMe	KnowBe4 Security Awareness Training
Likelihood to Recommend	Cofense No answers on this topic	KnowBe4 I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors Incentivized Daven Hunsicker Technology Director Read full review
Pros	Cofense It gives clear-cut segregation of different parts of an email, header, text and HTML body, URL, attachments, HTML preview and some analytical insight like "similar reports." This distinctive approach actually helps reduce data overload during an analysis. The URLs captured here pass through an automatic reputation check [in our case VirusTotal] and add a tag of the reputation. If it is a well-known bad URL the tag helps us take the decision fast. For creating automation rules on the reported emails the "Recipes" section is really helpful. We can create easy recipes [or rules ] to handle a huge flow of reports and also we can create more sophisticated rules depending on the Cyber intelligence feed to catch the really bad currently less known attack attempts by malicious emails. The "Threat Indicators" section is also useful to use as a threat intelligence source to check the URLs for their maliciousness. Incentivized Sarthak Chand Information Security Manager Read full review	KnowBe4 Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails. Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices. The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails. The interactive training is well designed to cover all types of phishing and safe email and phone behavior. Incentivized John Cook Director of Applications and Networking Read full review
Cons	Cofense No answers on this topic	KnowBe4 No answers on this topic
Likelihood to Renew	Cofense No answers on this topic	KnowBe4 No answers on this topic
Usability	Cofense Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios. Incentivized Alexander Bagrov Information Security Specialist Read full review	KnowBe4 No answers on this topic
Reliability and Availability	Cofense No answers on this topic	KnowBe4 No answers on this topic
Performance	Cofense No answers on this topic	KnowBe4 No answers on this topic
Support Rating	Cofense I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software. Incentivized Ryan Fultz On Site Technician Read full review	KnowBe4 Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help. Incentivized Peigi Maides Security Awareness & Communication Read full review
In-Person Training	Cofense No answers on this topic	KnowBe4 No answers on this topic
Online Training	Cofense It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second. Incentivized Alexander Bagrov Information Security Specialist Read full review	KnowBe4 confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call Rusty Carter Information security & Privacy Manager Read full review
Implementation Rating	Cofense There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise. Incentivized Alexander Bagrov Information Security Specialist Read full review	KnowBe4 No answers on this topic
Alternatives Considered	Cofense No answers on this topic	KnowBe4 KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements. Incentivized João Paulo Chief Information Security Officer Read full review
Contract Terms and Pricing Model	Cofense No answers on this topic	KnowBe4 I was not involved in the pricing, billing or contract terms. Incentivized Michael Zwarg Senior Systems Administrator Read full review
Scalability	Cofense No answers on this topic	KnowBe4 No answers on this topic
Professional Services	Cofense No answers on this topic	KnowBe4 The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs. Incentivized Tyson Wilcox IT Operations Manager Read full review
Return on Investment	Cofense No answers on this topic	KnowBe4 No answers on this topic
ScreenShots	Cofense PhishMe Screenshots	KnowBe4 Security Awareness Training Screenshots