Cofense PhishMe vs. Inspired eLearning Security First Solutions

It's a very apt tool for the scenario where there are multiple users and verticals in an organisation. Phishing Campaigns and recording their response actions is quite easier through this tool. Not suitable for a small organization (less than 500) that can maybe use some open tools or self-made emails for campaigns.

Incentivized

Inspired eLearning is most suited in the Human Resources / Corporate compliance training arena. Workplace Harassment, Code of Conduct and HIPPA offerings are spot offered are professionally produced and work seamlessly in the LMS. Previously, Inspired eLearning offered professional development course work but the reimbursement aspect within Constellation West was cumbersome and we move away from using them as a source for this kind of training. Additionally the coursework seemed to be a bit dated.

Incentivized

• Easy to Navigate GUI - easy to create and run scenarios
• In depth reporting - Ability to provide detailed reports by department, title, etc. for follow-up training
• Adoption of new technology - new additions such as Responsive Delivery and Recipient Sync allow less overhead for running scenarios
• Introduction of new templates - new templates being introduced all the time to keep up with currently seen campaigns

Incentivized

• Professional quality off the shelf content
• Learning Management System easy of use
• Analytics and reporting

Incentivized

• Many of the URLs come in with an unknown reputation and although it may be challenging from threat intel feeds, somehow allowing a more in-depth analysis of the URL can provide better/quicker decision making or validation.
• Adjustable widgets for reporting, although the provided are already built very well.
• Provide in-house templates or summaries of actionable items, such as a single brief on a major phish.

Incentivized

• Numbering and Naming of modules can be improved. I have often released modules in the wrong order.
• Email summary reports could be improved.
• The mobile app is wonderful, however, we use SSO to provide the iLMS to our users so they cannot access the mobile app which is only via user name and password. We'd love to be able to offer both the SSO app pathway and the mobile app!

Incentivized

Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios.

Incentivized

I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.

Incentivized

I have always received really good level of support from the folks at Inspired. Both from a customer service perspective, sales/ account review and a technical issue assistance. Every person I have interfaced with were professional and courteous

Incentivized

It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second.

Incentivized

There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise.

Incentivized

PhishMe is a market leader in terms of phishing simulation solutions. The customization appears unmatched when compared with competitors and the support we have experienced from Cofense has been excellent. Phish me offers lots of realistic templates which are updated regularly which is far ahead of other solutions. Phish me also provides lots of detailed statistics as well as high-level numbers which are really useful for some clients who want details, and others who only want high-level overviews.

Incentivized

We did not evaluate other products; we have only used internal employee training and self-published material in the past. This is our pilot experience with using a partner to provide training to our users. We chose Inspired eLearning based on their reputation, pricing and their willingness to work with us to deploy solutions based on our project release time frame

Incentivized

• From a normal user's perspective, it's an easy and fast, very very user-friendly phishing email reporting structure. No need to remember any email address, no need for sophisticated handling of malicious emails while sending/ reporting. Just a click and it is done.
• From the admin and analyst point of view: Easy and clutter-free triaging pane, IOC reputation check facility, Rules and Recipes section for automation and focused triaging, Notification to the reporter based on the triaging done is really a helpful feedback loop.
• Overall: Simple to handle, less learning curve, well managed, less administration time, fewer issues, less maintenance time.

Incentivized

• Our users are increasingly identifying and reporting phishing rather than engaging
• Our users are applying situational security in the physical workplace
• Our users are reporting events where they do fall victim to a malicious link so we can proactively respond.
• We are able to achieve security milestones through improved password policies and 2-factor authentication because our users are aware, informed and ready for policy changes

Incentivized