Cofense PhishMe vs. Hook Security

It's a very apt tool for the scenario where there are multiple users and verticals in an organisation. Phishing Campaigns and recording their response actions is quite easier through this tool. Not suitable for a small organization (less than 500) that can maybe use some open tools or self-made emails for campaigns.

Incentivized

Hooks has allowed us to be a bit more agile in our training and testing with phishing scams. Hooks reports allow us to identify people who we need more help to identifying phishing emails. By implementing the the monthly phishing campaigns, we can then provide specific training for individual facing issues in particular areas

Incentivized

• Easy to Navigate GUI - easy to create and run scenarios
• In depth reporting - Ability to provide detailed reports by department, title, etc. for follow-up training
• Adoption of new technology - new additions such as Responsive Delivery and Recipient Sync allow less overhead for running scenarios
• Introduction of new templates - new templates being introduced all the time to keep up with currently seen campaigns

Incentivized

• Hooks make it easy to generate the reports and gives a through breakdown of campaign details.
• Users are become more aware of potential threats and avoid them.
• It integrated easily with O365 deployment.

Incentivized

• Many of the URLs come in with an unknown reputation and although it may be challenging from threat intel feeds, somehow allowing a more in-depth analysis of the URL can provide better/quicker decision making or validation.
• Adjustable widgets for reporting, although the provided are already built very well.
• Provide in-house templates or summaries of actionable items, such as a single brief on a major phish.

Incentivized

• It would be nice to be able to customize templates even more and brand them.
• Automatic course enrollment for new employees should be simplified.
• Interface could be more streamlined.

Incentivized

Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios.

Incentivized

I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.

Incentivized

It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second.

Incentivized

There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise.

Incentivized

PhishMe is a market leader in terms of phishing simulation solutions. The customization appears unmatched when compared with competitors and the support we have experienced from Cofense has been excellent. Phish me offers lots of realistic templates which are updated regularly which is far ahead of other solutions. Phish me also provides lots of detailed statistics as well as high-level numbers which are really useful for some clients who want details, and others who only want high-level overviews.

Incentivized

• From a normal user's perspective, it's an easy and fast, very very user-friendly phishing email reporting structure. No need to remember any email address, no need for sophisticated handling of malicious emails while sending/ reporting. Just a click and it is done.
• From the admin and analyst point of view: Easy and clutter-free triaging pane, IOC reputation check facility, Rules and Recipes section for automation and focused triaging, Notification to the reporter based on the triaging done is really a helpful feedback loop.
• Overall: Simple to handle, less learning curve, well managed, less administration time, fewer issues, less maintenance time.

Incentivized

• Ease of enrollment for training new users.
• Monthly email campaign to test our users.
• Getting clients to address the fundamentals of cyber security in short and capture behavioral data.

Incentivized