TrustRadius: an HG Insights company

Cofense Managed PDR (Phishing Defense Center) vs. Smarsh

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Managed PDR

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats, instead of spending limited time and resources on data gathering. Cofense aims to take the workload off staff, giving them support qualifying and investigating threats, and understand their severity, so in-house security teams can focus…N/A

    Smarsh

    Score7.5 out of 10
    N/AThe Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
    Pricing
    Cofense Managed PDRSmarsh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cofense Managed PDRSmarsh
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$40 Custom quotationNo setup fee
    Additional DetailsThe Cofense Phishing Defense Center is available to all customers of Cofense Triage. The Triage solution is a pre-requisite for Cofense PDC services.
    More Pricing Information
    Community Pulse
    Cofense Managed PDRSmarsh
    Considered Both Products
    Cofense
    No answer on this topic
    Smarsh
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    User Ratings
    Cofense Managed PDRSmarsh
    Likelihood to Recommend
    9.2
    (6 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (2 ratings)
    User Testimonials
    Cofense Managed PDRSmarsh
    Likelihood to Recommend
    Cofense
    Cofense Phishing Defense Center (PDC) has saved our team copious amounts of time that we would usually have to spend sifting through all of the hundreds of emails that are reported each day. Having a dedicated team to sort the true positives from the false positives gives ample amount of time to triage the more severe threats that have been reported.
    Incentivized
    Read full review
    Smarsh
    This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
    Incentivized
    Read full review
    Pros
    Cofense
    • Instant detection and elimination of phishing email boxes.
    • Easy to set up.
    • Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
    • Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
    • Good artificial intelligence.
    Incentivized
    Read full review
    Smarsh
    • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
    • Ethical walls: This keeps certain departments from talking to each other.
    • Very granular control. This is a big product meaning you can get very detailed with it.
    • Once it's configured and running, we hardly ever have any issues.
    Incentivized
    Read full review
    Cons
    Cofense
    • Better integration with established ticketing systems
    • Ability to determine if there were any other recipients of the same email
    • Technical issues when logging into the tool
    Incentivized
    Read full review
    Smarsh
    • Its configuration options were very large and required a good deal of time to learn all of the various settings.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    No answers on this topic
    Smarsh
    It's the only product at this time that meets all of our requirements.
    Incentivized
    Read full review
    Alternatives Considered
    Cofense
    This product just successfully conquers its competitors and alternatives. This is because upgrades and improvement in software play a very important role, as with upgrades, a user feels connected with the platform. No one likes using outdated software, so [...] I find this product to be the best option out of all, as it is continuously in the race [to become] the best. I always see some upgrades [...] which makes me a happy user, unlike other alternatives.
    Incentivized
    Read full review
    Smarsh
    This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
    Incentivized
    Read full review
    Return on Investment
    Cofense
    • Reduced volume to support teams.
    • Provided in-house resources time to work on other projects.
    • Provides a clean and effective interface with teammates.
    Incentivized
    Read full review
    Smarsh
    • Faster investigative work has led to increased employee efficiency when working on security investigations.
    Incentivized
    Read full review
    ScreenShots