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CocoFax vs. eFax Corporate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CocoFax
Score 9.0 out of 10
N/A
CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and others. It offers an alternative to fax machines for individual users, allowing them to fax from Google (Google Drive, Docs, Sheets), Microsoft (Word, PPT…) and email to fax (Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. …
$7.99
per month
eFax Corporate
Score 7.0 out of 10
N/A
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.N/A
Pricing
CocoFaxeFax Corporate
Editions & Modules
Lite
$7.99
per month
Basic
$12.99
per month
Premium
$19.99
per month
Business
$29.99
per month
Enterprise
Let's talk
Unlimited Team Members
No answers on this topic
Offerings
Pricing Offerings
CocoFaxeFax Corporate
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll of our products come with a 30-day money back guarantee, if it doesn't work for you.—
More Pricing Information
Best Alternatives
CocoFaxeFax Corporate
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CocoFaxeFax Corporate
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
CocoFaxeFax Corporate
Likelihood to Recommend
No answers on this topic
For the daily faxing needs, eFax gets the job done. We get notified when the fax has been received or sent successfully, but it takes so long at times. I'm not sure if it's eFax's encryption system that is delaying the Rx/Tx time, but it needs to be improved immediately.
Verified User
Anonymous
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Pros
No answers on this topic
  • The fax always goes through, there are no issues with reliability.
  • It offers a variety of features such as taking photos and saving files.
  • It can receive faxes too.
  • It can save faxes for a long time and allows you to save contacts.
Verified User
Anonymous
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Cons
No answers on this topic
  • The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
  • Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences.
  • Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal.
Verified User
Anonymous
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Usability
No answers on this topic
For our logistics side of the business, we use eFax to receive orders. We are using it to transmit a variety of documents as well. It comes in handy if you really need to accept faxes.
HT
Hahi Tex Mine
Senior Product Manager
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Support Rating
No answers on this topic
eFax support is great. They are quick to assist you with any issue regarding eFax. I haven't had to wait long on support services or answers. During an outage seems to be when the queue times get long but on a normal day, they are quick to answer and fast on a solution.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
Admittedly, the only other service I have used to electronically fax is Genesys Cloud, which has a faxing feature. The two aren't really comparable, since eFax solely focuses on faxing, while faxing is just a side feature of Genesys. While eFax isn't as clean or easy to use, it does fulfill its job as a faxing service.
Verified User
Anonymous
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Return on Investment
No answers on this topic
  • It has saved time in sending fax documents.
  • It is easy to interact which makes the job easy for the workers.
  • Encrypted files has been appreciated.
HT
Hahi Tex Mine
Senior Product Manager
Read full review
ScreenShots

CocoFax Screenshots

Screenshot of Try CocoFax’s 14 days free trial. You will get a free fax number from CocoFax. In fact, you can even choose your own fax number.Once you are done with the sign up process, you will be taken to your CocoFax dashboard. You can also access this dashboard through any computer just by logging into your account on CocoFax’s website.Screenshot of You can click Setting Fax Cover to customize your fax cover, and click the Setting icon for other settings such as the Retry option.Screenshot of To send a fax, you will have to click on the ‘NEW FAX’ button on the corner of the dashboard. This will open a fax creation popup. You can draft your fax here.Screenshot of Once the ‘Send Fax’ popup has opened, you can create your fax by filling these fields: In the ‘To’ field, enter the fax number of the receiver. If you want to add a note ot the fax, you can add it in the ‘Subject’ field. You can also add a cover page to the fax if you wish. This page will appear as the first page on the receiver’s end. Lastly and most importantly, attach the document that you wish to fax. You can not only fax pdf from computer, but CocoFax supports almost all popular formats for this purpose, including: doc, docx, xls, xlsx, png, jpg.Screenshot of Once you have created the fax, you can hit on ‘Send Now’ button. CocoFax will dial the receiver’s fax machine and transmit your fax.Screenshot of send fax: countrycode + fax number + cocofax.net