CobbleStone Contract Insight® vs. JAGGAER

We use Cobblestone for all of our contract types across the company. We had a phased roll-out which helped get us live fast and share experiences with other departments for their implementation. the fact that it can support the different department and contract type scenarios were the biggest selling point. We are confident that it will evolve with us as we grow and acquire.

The SciQuest application helps guide users toward preferred suppliers. The efficiencies experienced in both sending out orders to suppliers as well as bringing back invoices helps our users maintain their inventories as well as allowing them to better understand the condition of their budgets and spend because of the quick turnaround

• The Cobblestone reps are great to work with.
• Cobblestone is easy to use and setup. Our users caught on quick.
• CobbleStone has a nice user-interface.
• CobbleStone's mobile app is a plus.
• Cobblestone integrates with a lot of other systems we use.

• The workflow works great for routing requisitions to the appropriate approvers. It's also very customizable to adapt workflow to fit our current policies.
• SciQuest pushes requisitions straight into our ERP, eliminating the need for duplicate data entry.
• Punchouts are a great time saver for our end users to compare pricing within the same system.

Incentivized

• They are great to work with.

• The UI is pretty dry form a user point of view (I've heard this many times by end users over the years)
• Documents look the same for the most part (for invoices, reqs and POs)
• Possibly some updates other types of data exports

Incentivized

Cobblestone has been great for us. I expect that we will work with them for many years.

Well, I put it in the middle because I hope someday we will get a chance to put eProcurement suite of needed products out for RFP one day. It will not happen anytime soon due to the current administration. But I'm hopeful, and if and when it happens, SciQuest no doubt will be a strong contender.

Incentivized

We were please to see the fast user adoption with Cobblestone. We used their training services and were pleased with the delivery. The system also includes helpful videos and step-by-step guide. Cobblestone has out of the box dashboards that we used and tweaked to meet role-specific needs. The user interface is easy to understand.

There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).

They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!

Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.

Cobblestone's support is responsive and reliable. We use their self-help content and their standard support.

24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide

Incentivized

SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/

We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.

Incentivized

CobbleStone is the easiest contract management system to use. The setup took less time than expected and was under budget. The system flexibility was another selling point for us. The other systems seemed OK for one type of contract but didn't seem to support the variety of contracts that we have. It has been great for third-party contracts as well as authoring our contracts from templates and clause libraries.

As a supplier, SciQuest is selected by our customers - we are always confident when this selection is made. One appreciates working together with SciQuest when considering some of the issues we've encountered with other marketplace/procurement solutions: - Uneven support from staff who were less than fully trained - Non-adherence to standards such as cXML despite claims to be compliant - Difficulty garnering project resources necessary to complete an implementation - Outdated and error-prone catalog management portals

Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.

• Easier contract request process
• Faster legal reviews
• Simpler workflow and approval processes
• Improved contract compliance
• Easier contract authoring and negotiations
• Faster contract signatures
• More secure contract repository with user permissions
• Better contract analytics

• Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
• Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.

Incentivized