CoConstruct vs. Kickserv

CoConstruct is a great program for small to mid-size residential and commercial projects. It still has a ways to go with subcontractor engagement but the groundwork is there for this to be a good program. The needs and requirements for a residential or remodel project always are different and unique, but CoConstruct is very well suited to address these needs.

Incentivized

We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.

Incentivized

• The integration of all aspects needed to run a remodeling company efficiently: project scheduling and management, financial planning and customer service. Since it’s an all-in-one suite and cloud-based, it enables our team to keep track of all our projects in real-time. Communication breakdown is the last thing we want, so being on the same page is not only desirable but makes for the best possible relationship with our clients.
• Product education - We like how CoConstruct helps new users and get them to start using the tool right away. The dashboard resource materials are incredibly useful. We don’t have to spend a lot of time training new hires on the system and onboarding new clients.

Incentivized

• Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
• Simple website - this was important because you want it to load quickly when you are in the office and on the road.
• Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.

Incentivized

• Estimating is still done on third party software and pulled into the program. If you do manual takeoffs and work on a spreadsheet, this is relatively simple to do - and you could probably enter it straight into Co-Construct. However, if you use automatic takeoffs for accuracy and speed, you will end up doing a bit of double handling as you re-enter the output into Co-Construct. Ideally, you would be able to do the takeoffs within the program, entering the data only once.

Incentivized

• Some of the reports are difficult for us to extract the data that we want. Sometimes I will get duplicated data, so I have to dump the files into Excel to make sure I've extracted any duplicates.
• Never was able to log in to the Android App, so I just gave up and kept using the mobile browser based option.

Incentivized

It's perfect for our company. We rely on it. Tech support is great. We're very happy.

Incentivized

It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.

Incentivized

• The customer support for CoConstruct is hands down the best I have ever experienced from a software company. Any time I send a support request through the help center, my questions are either acknowledged or answered and solved within 20-30 minutes. For more complicated items, they will keep in touch with me as the team works through the problem.
• I often offer enhancement requests which they take seriously, and over the years, some of the changes that I have wanted to see have been implemented.
• Excellent customer service!

Incentivized

Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.

Incentivized

CoConstruct has a lot of similar functionality as comopared to Buildertrend and when it came down to selecting one over the other, CoConstruct won our business because of this fact. The fact that it does almost all of the same things at a fraction of the cost of Buildertrend was ultimately the reason why we selected CoConstruct for our business needs.

Incentivized

Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.

Incentivized

• CoConstruct has reduced our time spent estimating.
• CoConstruct has increased profitability by capturing communication details and preventing important items from being overlooked.
• CoConstruct has led to more referrals, as customers are pleased with the software and the way it helps them stay informed about their project.

Incentivized

• For companies in construction, worksite management, or piece-work or punch-list management needs who are currently running disparate, disconnected systems. Kickserv is among the best at getting them up to speed and running in an all-digital platform... fast.

Incentivized