CoConstruct vs. Jobber

CoConstruct is a great program for small to mid-size residential and commercial projects. It still has a ways to go with subcontractor engagement but the groundwork is there for this to be a good program. The needs and requirements for a residential or remodel project always are different and unique, but CoConstruct is very well suited to address these needs.

Incentivized

The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.

• The integration of all aspects needed to run a remodeling company efficiently: project scheduling and management, financial planning and customer service. Since it’s an all-in-one suite and cloud-based, it enables our team to keep track of all our projects in real-time. Communication breakdown is the last thing we want, so being on the same page is not only desirable but makes for the best possible relationship with our clients.
• Product education - We like how CoConstruct helps new users and get them to start using the tool right away. The dashboard resource materials are incredibly useful. We don’t have to spend a lot of time training new hires on the system and onboarding new clients.

Incentivized

• The recurring job feature was key to our decision in selecting Jobber. There's a lot of flexibility in how you schedule recurring work. I especially like that you can select the frequency (weekly, monthly) coupled with either a specific date or day of the week/month.
• Client email reminders help our clients know when we're coming and provide an important point of contact. Customizing the email was easy.
• Client overview. It's extremely helpful to be able to view a client's record and see the upcoming visits along with the completed work.

Incentivized

• Estimating is still done on third party software and pulled into the program. If you do manual takeoffs and work on a spreadsheet, this is relatively simple to do - and you could probably enter it straight into Co-Construct. However, if you use automatic takeoffs for accuracy and speed, you will end up doing a bit of double handling as you re-enter the output into Co-Construct. Ideally, you would be able to do the takeoffs within the program, entering the data only once.

Incentivized

• When I open Jobber for daily use, we frequently need to clear advertisements - specifically regarding referring Jobber to others. If it were related to product updates, it may be more relevant, but consistent referral promotions or online web-events are not what I want to clear when I just want to get to work in my expensive crm software
• Reports are frustratingly bulky and inconsistently formatted - the report generator doesn't include all reports, most notably missing is timesheets. An extra step to view the list of available reports was recently added after additions to paid, optional service offerings were placed higher on the menu, requiring scrolling to reach the reports.
• A web developer was hired by us to streamline some of our necessary reports into a calculation / report upload tool. Further changes were made to the actual reports on Jobber's end that were (very minorly helpful for us and not worth the cost or the effort put into the upgrade that I could tell, in the fact that) we have to pay the developer to rework our calculation tool due to simple changes in the order of the columns
• Scheduling - we were optimistic about the beta schedule but the absence of dispatch view is a glaring gap. Additional page realestate is used in the beta mode that makes less of the schedule visible. Changes were made to "complete" job's next steps that add work for us.

I am anxious to replace it but there will be effort to learn and switch.

Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.

• The customer support for CoConstruct is hands down the best I have ever experienced from a software company. Any time I send a support request through the help center, my questions are either acknowledged or answered and solved within 20-30 minutes. For more complicated items, they will keep in touch with me as the team works through the problem.
• I often offer enhancement requests which they take seriously, and over the years, some of the changes that I have wanted to see have been implemented.
• Excellent customer service!

Incentivized

There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.

Incentivized

CoConstruct has a lot of similar functionality as comopared to Buildertrend and when it came down to selecting one over the other, CoConstruct won our business because of this fact. The fact that it does almost all of the same things at a fraction of the cost of Buildertrend was ultimately the reason why we selected CoConstruct for our business needs.

Incentivized

More expensive than Jobber and more complicated. Pretty much does the same tasks. I canceled after 2 days of HouseCall Pro and continued using Jobber. Jobber makes my life simple and I need that while running a busy cleaning company

Incentivized

• CoConstruct has reduced our time spent estimating.
• CoConstruct has increased profitability by capturing communication details and preventing important items from being overlooked.
• CoConstruct has led to more referrals, as customers are pleased with the software and the way it helps them stay informed about their project.

Incentivized

• It has dramatically helped keep us organized
• It has helped us keep payments taken care of and ensures that we don't miss an invoice
• It is great for our lead process
• I would like to see a lead board or line to help keep track of leads