TrustRadius: an HG Insights company

CMW Platform vs. SmartStream Transaction Lifecycle Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CMW Platform

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A

    SmartStream Transaction Lifecycle Management

    Score9 out of 10
    N/AUK company SmartStream offers a process automation option.N/A
    Pricing
    CMW PlatformSmartStream Transaction Lifecycle Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CMW PlatformSmartStream Transaction Lifecycle Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.
    More Pricing Information
    Community Pulse
    CMW PlatformSmartStream Transaction Lifecycle Management
    Considered Both Products
    CMW Lab
    No answer on this topic
    SmartStream Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    45 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Best Alternatives
    CMW PlatformSmartStream Transaction Lifecycle Management
    Small Businesses
    airSlate WorkFlow
    Score7.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Power Automate
    Score8.3 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    ServiceNow Now Platform
    Score9.2 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CMW PlatformSmartStream Transaction Lifecycle Management
    Likelihood to Recommend
    8.0
    (69 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (23 ratings)
    -
    (0 ratings)
    User Testimonials
    CMW PlatformSmartStream Transaction Lifecycle Management
    Likelihood to Recommend
    CMW Lab
    CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
    Incentivized
    Read full review
    SmartStream Technologies
    TLM will be well suited for an organization's recon requirements. If the organization is able to afford the software, it will be worth investing the amount. The support for heterogeneous file formats is one of the key features. It can accept swift and flat files. The config screens for ingesting the data are very user-friendly. Overall the time taken for setting up a new recon is very less. TLM can be improved if they bring in some AI/ML algorithms for improved match rates.
    Incentivized
    Read full review
    Pros
    CMW Lab
    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review
    SmartStream Technologies
    • Matching Rules are easy to implement
    • Dashboards are user friendly and customizable
    • Supports multiple file formats for easy data ingestion
    Incentivized
    Read full review
    Cons
    CMW Lab
    • I would like to see Comindware Tracker come in a free pricing tier.
    • I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users.
    • I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems.
    Read full review
    SmartStream Technologies
    • Data Archival
    • AI and Machine Learning for better match rate
    • Better reporting capabilities
    Incentivized
    Read full review
    Likelihood to Renew
    CMW Lab
    Very likely.
    Incentivized
    Read full review
    SmartStream Technologies
    No answers on this topic
    Usability
    CMW Lab
    As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
    Read full review
    SmartStream Technologies
    No answers on this topic
    Support Rating
    CMW Lab
    It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
    Incentivized
    Read full review
    SmartStream Technologies
    No answers on this topic
    Alternatives Considered
    CMW Lab
    Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
    Read full review
    SmartStream Technologies
    Excel was used as a traditional recon tool using macros for matching. There is no room to scale up the recons using excel. The recons are cumbersome and take a lot of time to complete. There are more chances of manual errors. No UI to create a good user experience. Overall all negatives compared to TLM
    Incentivized
    Read full review
    Return on Investment
    CMW Lab
    • Comindware Tracker is versatile and can be used to automate common business processes.
    • Comindware Tracker offers process adjustments and visibility in real time.
    • Comindware Tracker anticipates the organization's document and data management in a unified way.
    • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
    • It is ideal for the automation and execution of processes by classifying tasks.
    • Comindware Tracker helps in quick and easy simplification of operations.
    • Comindware Tracker improves the agility of routine activities.
    Incentivized
    Read full review
    SmartStream Technologies
    • Recons completed within SLA's
    • Improved match rates
    • User friendly dashboards
    Incentivized
    Read full review
    ScreenShots

    CMW Platform Screenshots

    Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration