TrustRadius: an HG Insights company

CM Mobile Service Cloud vs. OpenText Exstream

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CM Mobile Service Cloud

    N/AN/AA mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot.N/A

    OpenText Exstream

    Score9 out of 10
    N/AOpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A
    Pricing
    CM Mobile Service CloudOpenText Exstream
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CM Mobile Service CloudOpenText Exstream
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    CM Mobile Service CloudOpenText Exstream
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    CM Mobile Service CloudOpenText Exstream
    Likelihood to Recommend
    CM.com
    No answers on this topic
    OpenText
    It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
    Incentivized
    Read full review
    Pros
    CM.com
    No answers on this topic
    OpenText
    • Document creation
    • layouts
    • Document distribution
    Incentivized
    Read full review
    Cons
    CM.com
    No answers on this topic
    OpenText
    • Vernacular document generation
    Incentivized
    Read full review
    Alternatives Considered
    CM.com
    No answers on this topic
    OpenText
    Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
    Incentivized
    Read full review
    Return on Investment
    CM.com
    No answers on this topic
    OpenText
    • increased customer and employee satisfaction
    Incentivized
    Read full review
    ScreenShots