TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloze

    Score9.9 out of 10
    N/ACloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings, notes on Evernote, documents exchanged and interactions on LinkedIn, Facebook, and Twitter. Cloze even grabs email signatures so contact data is always up-to-date.

    $17

    per month billed annually

    Pricing
    Cloze
    Editions & Modules
    Pro
    $17
    per month billed annually
    Silver
    $21
    per month billed annually
    Gold
    $29
    per month billed annually
    Platinum
    $42
    per month billed annually
    Offerings
    Pricing Offerings
    Cloze
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cloze
    Considered Both Products
    Cloze, Inc.
    Chose Cloze
    Takes the functionality much further
    Incentivized
    Chose Cloze
    They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to …
    Incentivized
    Chose Cloze
    It is a CRM and an email system all in one compared to the other three, with a much higher automation level.

    I chose Cloze only because of its email receipt confirmation feature, which is still the main reason why I use it today.
    Incentivized
    Chose Cloze
    Has been my main stay for a CRM over 5 years in business (when testing others, it is always a fallback). The reliability and syncing across accounts and email correspondence etc. has proven powerful and a great time-saver.
    The downside is that it is not strong as a project …
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    Best Alternatives
    Cloze
    Small Businesses
    Outlook4Gmail
    Score7.6 out of 10
    Medium-sized Companies
    Shared Contacts for Gmail
    Score8.1 out of 10
    Enterprises
    Shared Contacts for Gmail
    Score8.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Cloze
    Likelihood to Recommend
    10.0
    (5 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    Cloze
    Likelihood to Recommend
    Cloze, Inc.
    It's ok for personal use but for business use, it is begging to become a terrible system. We used it for 5 years and after that, we have decided to move to a different system, upon export of the information we started looking at and our database of contacts was so messed up with contacts merged together that don't belong together. So as our database was so corrupted we had to start over with new contact lists and rebuild everything again. I would not recommend this software unless you have your own IT department that can fix things themselves.
    Read full review
    Pros
    Cloze, Inc.
    • Contact management
    • Contact enrichment
    • Email management
    Incentivized
    Read full review
    Cons
    Cloze, Inc.
    • Not good as a comprehensive project management tool.
    Incentivized
    Read full review
    Support Rating
    Cloze, Inc.
    The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
    Incentivized
    Read full review
    Alternatives Considered
    Cloze, Inc.
    Takes the functionality much further
    Incentivized
    Read full review
    Return on Investment
    Cloze, Inc.
    • Negative - We have a contact database of 100000 contacts that we have to go in and rebuild on our new TMS system because, in our experience, Cloze destroyed 5 years worth of data with their smart features and AI.
    Read full review
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