TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clover

    Score8.4 out of 10
    N/AClover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

    $9.95

    per month

    MicroBiz

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

    $60

    per month

    Pricing
    CloverMicroBiz
    Editions & Modules
    Subscription
    $9.95
    per month
    MicroBiz Cloud
    $60
    per month
    Offerings
    Pricing Offerings
    CloverMicroBiz
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$200 per installation
    Additional Details
    More Pricing Information
    Community Pulse
    CloverMicroBiz
    Considered Both Products
    Fiserv
    No answer on this topic
    MicroBiz LLC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    User Ratings
    CloverMicroBiz
    Likelihood to Recommend
    9.1
    (12 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    5.2
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    CloverMicroBiz
    Likelihood to Recommend
    Fiserv
    Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
    Incentivized
    Read full review
    MicroBiz LLC
    Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up). May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
    Incentivized
    Read full review
    Pros
    Fiserv
    • BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
    • During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
    • Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
    Incentivized
    Read full review
    MicroBiz LLC
    • Ring up transactions and take payments
    • Manage inventory
    • Management Reporting
    • Discounts and promotions
    Read full review
    Cons
    Fiserv
    • Focus functionality on retail use and not broad based with focus on food services
    • Build a turn table into the countertop unit so both the employee and customer can use the tablet
    • Offer color choices in units (white is not always friendly with long term use)
    Incentivized
    Read full review
    MicroBiz LLC
    • Missing a couple helpful features (such as a free loyalty program)
    • The formatting on some screens is whacky and the font can be small
    • It could be easier to email receipts (need to set this before the transaction)
    Incentivized
    Read full review
    Usability
    Fiserv
    There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
    Incentivized
    Read full review
    MicroBiz LLC
    No answers on this topic
    Support Rating
    Fiserv
    We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
    Incentivized
    Read full review
    MicroBiz LLC
    No answers on this topic
    Alternatives Considered
    Fiserv
    None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
    Incentivized
    Read full review
    MicroBiz LLC
    It was close but we just liked some of the features in microbiz better. Plus it was cheaper
    Read full review
    Return on Investment
    Fiserv
    • Definitely makes us look more professional, and we are able to handle products much smoother and faster
    • The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold.
    • We can't pause the fees for the "off-season," so it definitely is wasted money during those times.
    Incentivized
    Read full review
    MicroBiz LLC
    • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
    • Synch with QBO allows us to save time manually entering financial data into our accounting system
    • Bar code scanning in both the front end and back end saves time and money
    Incentivized
    Read full review
    ScreenShots

    MicroBiz Screenshots

    Screenshot of MicroBiz Cloud runs on iPads, Macs and PCsScreenshot of Register Screen - Ring Up Sales Quickly and Easily.  Quickly scan items into the register using bar codes – or add items with one touch. Discount individual items, groups of items or the entire transaction. You can do price checks and check inventory. It’s so intuitive that employees will be able to use the POS application with almost no training.Screenshot of Register Screen  - Add any items to a transaction with one touch – even non-inventory items such as service and delivery charges. The keys can be set to prompt for the price or the size or color of an item. You can set up an unlimited number of Quick Pick Panels, use colors to highlight keys and arrange them in any order that you choose.Screenshot of Customer Order Dashboard - Manage Layaways, Work Orders, Deliveries and Phone Orders. Use the Orders in Progress capabilities in MicroBiz to manage layaways, phone orders and orders in progress.  You can collect a deposit and set whether the order will be fulfilled via store pick-up, shipment or delivery.Screenshot of Filtered Product Search - Use multiple ways to search for products and add them to a transaction. In addition to the top product search bar, MicroBiz Cloud features a flexible advance search feature.  This feature allows you to search by item name, SKU, style, UPC or Alternate ID.  Search results can be displayed in table format or as product tiles.  Advanced filters allow you to view results by category, vendors, brand, color, size or other attribute.Screenshot of Product Record - Simple and Matrix Products and Flexible Pricing Schemes.  Products records are critical to a retail system – as the sale of products and services drives revenue.  Our product records make your job easier by offering all kinds of flexibility and capabilities around product type (simple products, matrix products, prompt for price, services, etc) and pricing strategies (discounts, promotions, customer-based pricing, quantity-based pricing).