Cloudwords vs. Smartling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloudwords
Score 8.1 out of 10
N/A
Cloudwords headquartered in San Francisco, California offers their eponymous translation automation platform.N/A
Smartling
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A
Pricing
CloudwordsSmartling
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudwordsSmartling
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudwordsSmartling
User Ratings
CloudwordsSmartling
Likelihood to Recommend
8.0
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
CloudwordsSmartling
Likelihood to Recommend
Cloudwords is well suited for getting translations of specific docs from users who are from a different language speaking area. in the past, we've tried to translate on our own, but it is time consuming and not always accurate, so cloudwords save us time and money with translation services
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Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
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Pros
  • integrations with Eloqua
  • easy translations
  • keeps things organized
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  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.
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Cons
  • When errors arise, it's difficult to determine where the error is from, Cloudowrds or our system.
  • faster timelines for approvals
  • infrequently, the translation quality is not 100 percent correct.
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  • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
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Likelihood to Renew
No answers on this topic
I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
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Support Rating
No answers on this topic
I always receive timely and pleasant support from their Help Desk!
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Alternatives Considered
This service is often incorrect and sloppy with translations
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We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
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Return on Investment
  • Saves money on hiring a translator
  • brings in clients from other countries
  • helps us to communicate with clients more efficiently.
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  • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.
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ScreenShots