Cloudwords vs. Smartcat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloudwords
Score 8.1 out of 10
N/A
Cloudwords headquartered in San Francisco, California offers their eponymous translation automation platform.N/A
Smartcat
Score 9.0 out of 10
N/A
Smartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.
$1,188
per year
Pricing
CloudwordsSmartcat
Editions & Modules
No answers on this topic
Basic
$1188
per year
Enterprise
Custom
per year
Offerings
Pricing Offerings
CloudwordsSmartcat
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CloudwordsSmartcat
User Ratings
CloudwordsSmartcat
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
CloudwordsSmartcat
Likelihood to Recommend
Cloudwords is well suited for getting translations of specific docs from users who are from a different language speaking area. in the past, we've tried to translate on our own, but it is time consuming and not always accurate, so cloudwords save us time and money with translation services
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Smartcat is well suited for documents longer than 500 words. It is less appropriate for audio-visual translation.
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Pros
  • integrations with Eloqua
  • easy translations
  • keeps things organized
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  • Segmentation.
  • Translation overall quality.
  • Customer service.
  • Pricing.
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Cons
  • When errors arise, it's difficult to determine where the error is from, Cloudowrds or our system.
  • faster timelines for approvals
  • infrequently, the translation quality is not 100 percent correct.
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  • Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
  • UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
  • Their support team can take a long time to reply which often crucial for urgent projects.
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Alternatives Considered
This service is often incorrect and sloppy with translations
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We also tried Memsource but it was lacking in terms of overall user experience and ease of use. Assigning projects in SmartCAT is a much more intuitive experience, plus it has all these other additional features that are absent from Memsource (like payment solution for freelancers). On top of that, the SmartCAT is absolutely free to use.
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Return on Investment
  • Saves money on hiring a translator
  • brings in clients from other countries
  • helps us to communicate with clients more efficiently.
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  • Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
  • Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
  • Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.
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ScreenShots