TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudways

    Score10 out of 10
    N/ACloudways, by DigitalOcean, offers a range of managed hosting solutions, including managed Wordpress, Drupal, Joomla, Magento, and others, with a choice of infrastructure providers and media delivery via CloudwaysVPN, and CloudwaysBot notification system.

    $10

    per month

    Web Hosting Hub

    Score7 out of 10
    N/AWeb Hosting Hub is a website hosting service with features such as SSD hosting, website backups, unlimited space and bandwith, and eCommerce tools.N/A
    Pricing
    CloudwaysWeb Hosting Hub
    Editions & Modules
    Starting Price
    $10.00
    per month
    Maximum Price
    $274.33
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudwaysWeb Hosting Hub
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25 per applicationNo setup fee
    Additional DetailsCloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.
    More Pricing Information
    Community Pulse
    CloudwaysWeb Hosting Hub
    Considered Both Products
    DigitalOcean
    No answer on this topic
    Web Hosting Hub
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    CloudwaysWeb Hosting Hub
    Small Businesses
    Flywheel
    Score9.9 out of 10
    SiteGround
    Score9.8 out of 10
    Medium-sized Companies
    WP Engine
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudwaysWeb Hosting Hub
    Likelihood to Recommend
    10.0
    (5 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CloudwaysWeb Hosting Hub
    Likelihood to Recommend
    DigitalOcean
    When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.
    Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.
    Incentivized
    Read full review
    Web Hosting Hub
    If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.
    Incentivized
    Read full review
    Pros
    DigitalOcean
    • Automatic Daily One Click Restore Backups
    • Integrated CDN
    • Easy & Intuitive Alternate Interface to cPanel and WHM
    • Very Affordable for High Specs
    • 24/7 Customer Support is Extremely Helpful
    • Serve & Application Management is a Breeze
    • Choose from Multiple Server Locations
    Read full review
    Web Hosting Hub
    • Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
    • Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
    • User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
    • Excellent customer service and tech support available 24/7.
    Incentivized
    Read full review
    Cons
    DigitalOcean
    • Their free alternative to WP Rocket could be made more user-friendly and easier to understand
    • Create a function to automatically report heavy usage to specific email IDs
    Incentivized
    Read full review
    Web Hosting Hub
    • Sites can be slow if you're on a shared server environment as they may be crowded servers.
    • Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.
    Incentivized
    Read full review
    Usability
    DigitalOcean
    They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.
    Incentivized
    Read full review
    Web Hosting Hub
    No answers on this topic
    Support Rating
    DigitalOcean
    Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
    Read full review
    Web Hosting Hub
    If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.
    Incentivized
    Read full review
    Alternatives Considered
    DigitalOcean
    DigitalOcean: harder to set up, hands-on maintenance and controll, but needs work-hours of a linux expert. GoDaddy: absolutely worst of all providers, charges stupid people money for nothing-services. Horrible products in my opinion. HostGator: okay-ish hosting, nowhere to the power of Cloudways, the customer support also is much less knowledgeable. I would advise against all managed hostings. Go managed-cloud instead.
    Incentivized
    Read full review
    Web Hosting Hub
    Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.
    In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.
    Incentivized
    Read full review
    Return on Investment
    DigitalOcean
    • We were able to reduce load on our main server.
    • By migrating social sentiment platform to cloudways, we were able to scale and run it effeciently.
    • It saved lot of time as well in terms of server management.
    Incentivized
    Read full review
    Web Hosting Hub
    • Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.
    Incentivized
    Read full review
    ScreenShots

    Cloudways Screenshots

    Screenshot of Managed ServicesScreenshot of Team Management